Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Had to replace my counter depth
on February 22, 2021
Posted by: MJLII
from Ft Laderdale, FL
Excessively over priced, as are all counter depths. The fridge is nicer than the previous version, but no marked improvements or wow after 15 years. The connected apps are difficult to set up and the functions are very limited.
Just got our GE fridge today it took awhile for the fridge to arrive but when it did installation was a snap. The fridge looks beautiful and quiet. We haven’t used to ice maker yet it takes 12 hours to make. The water dispenser is fine and the filter looks easy to change every 6 months. Overall I’m pleased.
It’s very well build, the stainless steel really makes it look nice but modern. Compared to our old sub zero it performs much better, with the added benefit of remote temperature control from the app as well as excellent features and the benefit of high energy efficiency.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, February 12, 2021
Hello and thank you for taking the time to complete a review on your refrigerator. We're thrilled to hear it is performing great for you and you're taking advantage of the awesome features. Let us know if you have any questions.
When selecting "Cubed" Ice the machine spits out half crushed/half cubed. The crushed ice spits out everywhere. Seems like a minor problem but we are constantly having to clean up the floor after every use. Engineering bad on this or we have a lemon..
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 21, 2020
Hello Art20 - Thank you for your review. We appreciate the candid feedback. The ice issues you're dealing with are frustrating, we know.
It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing.
Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this. Also,ice may spray over the side of the glass if the mouth of the glass is too small. If possible, use a glass with a wider mouth (3 - 4" opening). If this issue persists, service may be needed.
We hope this helps! Thanks, again, for your feedback.
The interior of the fridge is nicely illuminated. But the interior space is disappointing. My GE Monogram was a lot more spacious. There is no butter compartment. The door obstructs opening the vegetable drawer - and it traps the drawer in the open position once you do manage to pull the drawer out. The freezer lighting is dim at the top. Better at the bottom. The brushed stainless exterior shows fingerprints.