Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
60 out of
86)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
1
Fair at best
on March 1, 2021
Posted by: Stoppedworking
from Boca Raton, FL
Fridge side door does not self close. Defect or install issue?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 11, 2021
Hello Tom - Thanks so much for reaching out about your refrigerator. We are happy to have you in the GEA family and provide some assistance. When the door is not closing on its own the last few inches, this often means it has not been properly leveled. The front of the unit should be 1/4" higher than the back to ensure the door swings closed. Keep in touch!
Written by a customer while visiting geappliances.com
Customer Rating
5
Size
on February 24, 2021
Posted by: Cookie1922
from Mahwah, NJ
Size is good. Ice maker is efficient. Able to add shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Had to replace my counter depth
on February 22, 2021
Posted by: MJLII
from Ft Laderdale, FL
Excessively over priced, as are all counter depths. The fridge is nicer than the previous version, but no marked improvements or wow after 15 years. The connected apps are difficult to set up and the functions are very limited.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks pristine and immaculate quiet too
on February 20, 2021
Posted by: Samuell
from Fremont, CA
Just got our GE fridge today it took awhile for the fridge to arrive but when it did installation was a snap. The fridge looks beautiful and quiet. We haven’t used to ice maker yet it takes 12 hours to make. The water dispenser is fine and the filter looks easy to change every 6 months. Overall I’m pleased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
All around great fridge
on February 8, 2021
Posted by: Anonymous
from Potomac MD
It’s very well build, the stainless steel really makes it look nice but modern. Compared to our old sub zero it performs much better, with the added benefit of remote temperature control from the app as well as excellent features and the benefit of high energy efficiency.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, February 12, 2021
Hello and thank you for taking the time to complete a review on your refrigerator. We're thrilled to hear it is performing great for you and you're taking advantage of the awesome features. Let us know if you have any questions.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on January 27, 2021
Posted by: Momvetboss
from Florida
Great product just as it is described
Fits perfect
Fits perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on November 22, 2020
Posted by: Kmarshburn
from Texas
Lots of space!! Very happy with it!! Cools great!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Machine Issues
on October 20, 2020
Posted by: Art20
from Phoenix, AZ
When selecting "Cubed" Ice the machine spits out half crushed/half cubed. The crushed ice spits out everywhere. Seems like a minor problem but we are constantly having to clean up the floor after every use. Engineering bad on this or we have a lemon..
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 21, 2020
Hello Art20 - Thank you for your review. We appreciate the candid feedback. The ice issues you're dealing with are frustrating, we know.
It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing.
Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this. Also,ice may spray over the side of the glass if the mouth of the glass is too small. If possible, use a glass with a wider mouth (3 - 4" opening). If this issue persists, service may be needed.
We hope this helps! Thanks, again, for your feedback.
It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing.
Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this. Also,ice may spray over the side of the glass if the mouth of the glass is too small. If possible, use a glass with a wider mouth (3 - 4" opening). If this issue persists, service may be needed.
We hope this helps! Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com