Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
15
71%of customers recommend this product.
(
60 out of
84)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
2
Major feature deficiency
on July 8, 2026
Posted by: AnewFridgeOwner
from California
At the high price this refrigerator commands it's inexcusable that it doesn't have current temp displays right on the door panel or at least on the app
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Magela, GE_Appliances, July 9, 2026
We want to provide information about the temperature settings and controls on your refrigerator. Refrigerators with electronic or LCD display controls, like this one, show the set temperature selected for the refrigerator and freezer, not the actual temperature inside the refrigerator. To check the internal temperature, we recommend using a bulb-type or candy thermometer directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least 24 hours. Wait approximately 3 minutes before checking the temperature reading. Additional information can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479.
Written by a customer while visiting geappliances.com
Customer Rating
5
great
on April 30, 2026
Posted by: pete7144
from 58 Greenville Rd
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
BEWARE newer models have different shelving option
on November 14, 2025
Posted by: klassy76
from Las Vegas NV
[This review was collected as part of a promotion.] Thankful the replacement refrigerator fit perfectly into the cabinet that the old refrigerator was built around. The LOSS of the butter dish shelf with an easy open/close is the reason for a 4 rating instead of 5. Granted adjustable shelves are adequate, but I want the door option for holding my butter dish. Also, there are NO options to purchase a door shelf like my previous refrigerator. Errrr not happy, but adjusting.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Don, GE_Appliances, November 17, 2025
We appreciate you sharing your feedback about the shelving that we'll be sure to pass along to our design team.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great quality item
on November 9, 2025
Posted by: chet2025
from Dorado, PR
The item is built well, functions well and has great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good refrigerator
on October 19, 2025
Posted by: Trey315
Like that, the water dispenser fits a water bottle. Otherwise clean crisp design with plenty of space.
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We're glad to see that you are enjoying your new refrigerator. This is one of our favorite models and we're glad that you have been enjoying it so far. We really love the internal LED lighting, which really brightens everything up. We know this model is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY! RFID reader fails, cosing you hundreds
on August 12, 2025
Posted by: unami218
GE puts RFID readers in their fridge to stop people from using counterfeit water filters.
And when this RFID reader fails, it stops you from using genuine GE water filters.
This means you can't use YOUR fridge which you paid for to dispense WATER or ICE unless you pay them hundreds of dollars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 18, 2025
Our GE Appliances branded refrigerators do require genuine GE Appliances water filters. If you would prefer to not purchase filters for your refrigerator, we do offer free filter bypass plugs. If this is something that you are interested in, please reach out to us.
Written by a customer while visiting geappliances.com
Customer Rating
5
Enjoying the new Profile
on July 27, 2025
Posted by: Dzese65
[Employee of ge_appliances] Seems exactly as expected for a built in fridge, shelving and draws are spacious. Ice maker so far working as expected. Exterior is sleek and easy to wipe & keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good capacity
on May 13, 2025
Posted by: Littlebones2
from Scottsdale, AZ
This model is much like what we had in our other house. I really love the smaller ice cubes it makes. The capacity is great with moveable shelves to meet our needs. The freezer doesn't seem to get as cold as our prior model, but still does the job. Our prior model would cycle the freezer and have warm periods where this one does not. As first the refrigerator was very quiet but seems to have gotten a little louder over time, but not enough to call someone to look at.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com