Customer reviews from geappliances.com
GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8 out of 5
3.8
(88 Reviews)
Open Ratings Snapshot
Rating breakdown 88 reviews
5 Stars
41
4 Stars
19
3 Stars
11
2 Stars
3
1 Star
14
71%of customers recommend this product. 
(
55 out of 77
)
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Customer Reviews for GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
2 out of 5
2
Disappointed
on July 10, 2020
Posted by: HOH3
from Scottsdale, AZ
The refrigerator side is unable to achieve a temperature below 40 degrees, and the "turbo" mode does not appear to do anything. The freezer door (stainless) has multiple mars. We have contacted the appliance company that sold the refrigerator, and a tech will come to our house next week to review.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
So far so good
on June 30, 2020
Posted by: Kris V
from Orange County, CA
Runs quiet. Easy to clean. Trouble free so far. Looks great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
GE REFRIGERATOR
on July 21, 2022
Posted by: JOERAMON
from DEL RIO
REFRIGERATOR MAKES NOISE AND ICE PROBLEM THE ICE MAKER IS NOT EFFICIENT
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Guy@GEAGE AppliancesJuly 28, 2022
Hi there, we're glad to see your refrigerator is looking great, but we'd like to apologize that it's a bit louder than expected and that your ice maker isn't producing fast enough for you. We can definitely understand how this could be a bit of a let down, so please know we're happy to pass this review along to our product team for them to look into as well. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we're wishing you the best.

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
THE WORST PRODUCT EVER BUILT
on September 23, 2024
Posted by: THE WORST EVER
from DAVIE, FLORIDA
DO NOT BUY!!!! WORST REFRIGERATOR EVER!!!!!! ITS HAS A MANUFACTURER DEFECT LOUD NOISE CONSTANT, I BOUGHT AN EXTENDED WARRANTY AND NO REPAIR OR REPLACEMENT FOR OVER A YEAR. STILL WAITING ON A REPAIR KIT. THIS IS A VERY BAD PRODUCT PLEASE LISTEN!!! YOU DONT WANT TO GO THROUGH WHAT WE ARE GOING THROUGH. NEVER FOR THE MONEY SPENT!!! THIS IS GARBAGE
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy CharlieGE_AppliancesSeptember 24, 2024
We're sorry to hear that your refrigerator is louder than anticipated. We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Good so far. WiFi a bit hard to connect.
on April 15, 2020
Posted by: St52
from Longwood, FL
No butter or dairy compartment. Hard to believe for a fridge that costs this much. Otherwise great fridge
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Nice styling
on June 9, 2020
Posted by: HawaiiMike
from Kawaihae, Hawaii
Purchased this refrigerator without seeing it in person. Was shipped to Hawaii, took some time but arrived and installed in perfect condition. Very quiet and looks great. Like the interior shelving and lighting.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
My 3 Teenage Boys Refrigerator
on June 20, 2020
Posted by: Bambifaith
from Williamsburg, BW
The GE Profile has all the space we need for 3 growing teenage boys (and parents). The freezer is late get than our old frig, which is good because I often stock up on favorites or freeze leftovers for our one son who is vegetarian. I’m giving this 3 stars because (1) it is a loud refrigerator and we have to talk louder at our breakfast table, (2) the stainless steel panels are easily smudged by finger prints (and we have lots of fingers) and (3) the ice maker shoots ice cubes if the glass isn’t snuggly in place. We do like the nightlight feature as well as the WiFi feature.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the size and depth
on July 19, 2020
Posted by: pdhicks
from Yankton SD
We have an older home so during the remodel of the kitchen recessing a refrigerator was not possible. I love the look of this refrigerator and the fact that nothing is ever hiding in the back of the shelves- all very accessible. Would have liked to have an option of a tilt up bin in the door for butter access. The ice dispenser and water are a little slow to dispense.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
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