Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
15
71%of customers recommend this product.
(
60 out of
84)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
1
Dud out of the crate!
on September 4, 2021
Posted by: ArnieAb
from Randolph, NJ
Brand new high end built-in fridge was dead on arrival. 48hrs after being plugged in, did not achieve proper cooling. Couldn't be fixed by technician on service visit. Returning and buying more reliable brand. Avoid this fridge!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 7, 2021
Hi, We're so sorry to hear of this difficulty with your new refrigerator being dead on arrival. This sounds incredibly frustrating and is not the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. We wish you had a better experience than this! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits large space
on August 15, 2021
Posted by: Poob
from Deerfield Il
I owned this same refrigerator for 10 years so am familiar with it. The shelves and drawers in the new one are not as deep and hold less. Hard to put bigger items on shelves. Thought if you got rid of that bulging inside light it would free up the shelves. Do like the new lighting tho. Ice maker throws some cubes inside the fridge and it’s more difficult to get ice maker in proper spot.
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and very spacious
on July 21, 2021
Posted by: Yoni33160
from Sunny Isles Beach FL
We had the previous model and decided to replace it after so many years. This one has more space and looks super modern.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Water Dispenser is a nightmare
on June 22, 2021
Posted by: Alan31
from Canton MA
The water for the dispenser took forever to fill a glass, had repair person here and could not fix it, said it was water pressure, but this replaced a GE Profile that worked fine. Then after 2 years, control panel failed. So sad that GE quality has gone down, my house is full of GE products, but I will have to look into other brands in the future.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 23, 2021
Hello, thank you for your review. We are very sorry that your refrigerator required a service appointment to repair the water dispenser and that the control panel eventually failed. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic upgrade!
on May 9, 2021
Posted by: AP123456
from Charleston, SC
We bought the GE Profile (built-in) to replace our aging side-by-side refrigerator/freezer. It's sharp-looking, has excellent internal organization, and the ice-maker and water filter work great. Loving it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 10, 2021
Posted by: Cher Dav Bish
from LBI, NJ
This frig looks great as a built in. Very modern and sleek. The larger design to the in door water dispenser is a great feature. Interior is organized well to accommodate needs of large family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely Beautiful!
on April 6, 2021
Posted by: BobbisGE
from Las Vegas NV
This fridge replaced a 27 yr old built in and it fit perfectly. Handles are easy to grip, the glass shelves are totally adjustable to fit one’s preferences and the overall look is stylish and matches well with the other GE profile appliances! It completed the kitchen update!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 9, 2021
Hi there - Thanks for taking the time to write a review on your new refrigerator. You have a great model and we're glad to hear you're enjoying it. Thanks for being GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good interior design.
on April 6, 2021
Posted by: 1stObserver
from Rogersville. MO
We have found this refrigerator excellent in many areas but it makes a high pitch hum that can be stopped for a short time by opening the freezer side of the unit. No other problems have developed.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com