Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
60 out of
86)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
One year in…
on October 3, 2021
Posted by: JCEagle
from Morristown, NJ
Good appliance so far. Great ice maker, pretty good space efficiency and keeps consistent temperature. One beef - doesn’t have a lot of options on the in door water dispenser - ie - no preset fill options. Should have this given the price. We had on our old fridge which was 1/4 the price.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad product
on September 9, 2021
Posted by: Evangeline W
from Nevada
Very bad product. And service schedule not good at all even it’s emergency. Would not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 10, 2021
Hi, Thanks for taking a few moments to post your review. We're very disappointed to hear that your refrigerator experience hasn't been a good one and apologize for any inconvenience you've experienced. Your feedback is appreciated and we'll be sure and share it with our product design team. You can contact us directly on social media for any questions that come up and we'll be happy to help. Thanks again! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dud out of the crate!
on September 4, 2021
Posted by: ArnieAb
from Randolph, NJ
Brand new high end built-in fridge was dead on arrival. 48hrs after being plugged in, did not achieve proper cooling. Couldn't be fixed by technician on service visit. Returning and buying more reliable brand. Avoid this fridge!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 7, 2021
Hi, We're so sorry to hear of this difficulty with your new refrigerator being dead on arrival. This sounds incredibly frustrating and is not the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. We wish you had a better experience than this! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits large space
on August 15, 2021
Posted by: Poob
from Deerfield Il
I owned this same refrigerator for 10 years so am familiar with it. The shelves and drawers in the new one are not as deep and hold less. Hard to put bigger items on shelves. Thought if you got rid of that bulging inside light it would free up the shelves. Do like the new lighting tho. Ice maker throws some cubes inside the fridge and it’s more difficult to get ice maker in proper spot.
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and very spacious
on July 21, 2021
Posted by: Yoni33160
from Sunny Isles Beach FL
We had the previous model and decided to replace it after so many years. This one has more space and looks super modern.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Water Dispenser is a nightmare
on June 22, 2021
Posted by: Alan31
from Canton MA
The water for the dispenser took forever to fill a glass, had repair person here and could not fix it, said it was water pressure, but this replaced a GE Profile that worked fine. Then after 2 years, control panel failed. So sad that GE quality has gone down, my house is full of GE products, but I will have to look into other brands in the future.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 23, 2021
Hello, thank you for your review. We are very sorry that your refrigerator required a service appointment to repair the water dispenser and that the control panel eventually failed. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic upgrade!
on May 9, 2021
Posted by: AP123456
from Charleston, SC
We bought the GE Profile (built-in) to replace our aging side-by-side refrigerator/freezer. It's sharp-looking, has excellent internal organization, and the ice-maker and water filter work great. Loving it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 10, 2021
Posted by: Cher Dav Bish
from LBI, NJ
This frig looks great as a built in. Very modern and sleek. The larger design to the in door water dispenser is a great feature. Interior is organized well to accommodate needs of large family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com