Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
60 out of
86)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Excellent Size
on January 27, 2023
Posted by: BrolinBeach
from Detroit Lakes, MN
We really like the size of the refrigerator. Being countertop depth is so nice. Really increases the flow of the kitchen. It also helps with the ability to see everything in the back.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible!
on December 12, 2022
Posted by: bcha1
from Brooklyn NY
Ice maker broken right when I got it. Had to fix few times. Also now my fridge and freezer are not cooling. just switched the compressor and still not working. I bought this less than 2 years ago. Stay away!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 13, 2022
Hello- We appreciate you taking the time to send in your feedback. We apologize that your refrigerator didn't meet expectations and can understand how disappointing and frustrating that is. We always strive to providing solutions as well as quality products for our customers. We recommend contacting an authorized Customer Care® technician to take a look at the unit. To schedule service call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Hope this helps! If you need anything else please let us know. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks nice
on October 28, 2022
Posted by: Leeney64
from Saddle River,NJ
Just got it today. Looks nice-we’ll see how it works. Replaced a piece of junk Viking that leaked for years and no one wanted to repair it anymore.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice
on October 8, 2022
Posted by: Vegasrickster
from las Begas
This is our second 48” GE. The led lights are bright and the fridge is very nice. Only complaint is the led panel does not show actual temperature only set temperatures.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on September 22, 2022
Posted by: Grundy1234
Don't buy this piece of garbage. I've had the unit less than 2 years and starting to occur substantial costs on repairs.
No, I would not recommend this to a friend.
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 28, 2022
Hello - We regret to hear you've needed repairs on your refrigerator in less than two years. We understand how frustrating that would be, and we genuinely apologize for the inconvenience this has caused.
We strive to provide the best ownership experience possible and would love to help you. If you haven't already, we recommend using a certified GE Appliances technician who can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. -- We are confident our team can help you in any way possible.
We take comments like yours to help us improve the quality of our appliances. If you need anything further, please give us a call. We'd be glad to help. Best wishes. -Shayla@GEA
We strive to provide the best ownership experience possible and would love to help you. If you haven't already, we recommend using a certified GE Appliances technician who can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. -- We are confident our team can help you in any way possible.
We take comments like yours to help us improve the quality of our appliances. If you need anything further, please give us a call. We'd be glad to help. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
excellent product
on September 4, 2022
Posted by: danhu
from longwood florida
very pleased with unit. supplier southeast steel exhibited high levels of customer service
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best fridge ever
on August 14, 2022
Posted by: Zubb
from Fargo, ND
This fridge is the best. It is large but not so massive that it takes over the whole kitchen. I love the water and ice on outside of fridge. Great fridge for a big family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Expensive, lacking features
on July 30, 2022
Posted by: JayMcBain
from Boynton Beach, FL
Simply because this is a 48” the industry can charge quadruple the price and skimp on internet, display panel, see-through, and other features in regular categories. Technology-wise, this thing is decades old and comparable to the one we replaced.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Hello,
Thank you for sharing your review with us. We're quite sorry to hear that you are dissatisfied with this model and understand your frustration. Our development team is constantly working to build new features into our products and feedback such as yours helps them do so. If there's anything you need, let us know anytime. Mike@GEA
Thank you for sharing your review with us. We're quite sorry to hear that you are dissatisfied with this model and understand your frustration. Our development team is constantly working to build new features into our products and feedback such as yours helps them do so. If there's anything you need, let us know anytime. Mike@GEA
Written by a customer while visiting geappliances.com