Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
15
71%of customers recommend this product.
(
60 out of
84)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Looks nice
on October 28, 2022
Posted by: Leeney64
from Saddle River,NJ
Just got it today. Looks nice-we’ll see how it works. Replaced a piece of junk Viking that leaked for years and no one wanted to repair it anymore.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice
on October 8, 2022
Posted by: Vegasrickster
from las Begas
This is our second 48” GE. The led lights are bright and the fridge is very nice. Only complaint is the led panel does not show actual temperature only set temperatures.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on September 22, 2022
Posted by: Grundy1234
Don't buy this piece of garbage. I've had the unit less than 2 years and starting to occur substantial costs on repairs.
No, I would not recommend this to a friend.
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 28, 2022
Hello - We regret to hear you've needed repairs on your refrigerator in less than two years. We understand how frustrating that would be, and we genuinely apologize for the inconvenience this has caused.
We strive to provide the best ownership experience possible and would love to help you. If you haven't already, we recommend using a certified GE Appliances technician who can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. -- We are confident our team can help you in any way possible.
We take comments like yours to help us improve the quality of our appliances. If you need anything further, please give us a call. We'd be glad to help. Best wishes. -Shayla@GEA
We strive to provide the best ownership experience possible and would love to help you. If you haven't already, we recommend using a certified GE Appliances technician who can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. -- We are confident our team can help you in any way possible.
We take comments like yours to help us improve the quality of our appliances. If you need anything further, please give us a call. We'd be glad to help. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
excellent product
on September 4, 2022
Posted by: danhu
from longwood florida
very pleased with unit. supplier southeast steel exhibited high levels of customer service
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best fridge ever
on August 14, 2022
Posted by: Zubb
from Fargo, ND
This fridge is the best. It is large but not so massive that it takes over the whole kitchen. I love the water and ice on outside of fridge. Great fridge for a big family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Expensive, lacking features
on July 30, 2022
Posted by: JayMcBain
from Boynton Beach, FL
Simply because this is a 48” the industry can charge quadruple the price and skimp on internet, display panel, see-through, and other features in regular categories. Technology-wise, this thing is decades old and comparable to the one we replaced.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Hello,
Thank you for sharing your review with us. We're quite sorry to hear that you are dissatisfied with this model and understand your frustration. Our development team is constantly working to build new features into our products and feedback such as yours helps them do so. If there's anything you need, let us know anytime. Mike@GEA
Thank you for sharing your review with us. We're quite sorry to hear that you are dissatisfied with this model and understand your frustration. Our development team is constantly working to build new features into our products and feedback such as yours helps them do so. If there's anything you need, let us know anytime. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE REFRIGERATOR
on July 21, 2022
Posted by: JOERAMON
from DEL RIO
REFRIGERATOR MAKES NOISE AND ICE PROBLEM THE ICE MAKER IS NOT EFFICIENT
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, July 28, 2022
Hi there, we're glad to see your refrigerator is looking great, but we'd like to apologize that it's a bit louder than expected and that your ice maker isn't producing fast enough for you. We can definitely understand how this could be a bit of a let down, so please know we're happy to pass this review along to our product team for them to look into as well. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we needed
on July 11, 2022
Posted by: tas415
from Austin, TX
We've been very happy with our refrigerator, no issues to date. Changing the water filter was a cinch.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com