Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Clean, sleek and organized
on October 16, 2023
Posted by: KaraAssid
from Mesa, AZ
Sleek design, easy to clean, ice and water features, water filtration, multiple shelves. Love it!
I "downgraded" from the Monogram (which was also loud) to the cheaper GE Profile 48". It is significantly louder than the Monogram. The ice machine is also INCREDIBLY and PAINFULLY SLOW. It takes about 30 seconds to get 10 pieces of ice out of it, and they are so small. I'm not happy with this purchase at all. The only good parts are that the water works and it fits the whole my Monogram left in the kitchen. Other than that, extremely disappointed.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the noise and the icemaker issues. That is not something we expect at all.
For the best assistance towards this, we recommend getting one of our approved technicians out to check on everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
The freezer section is perfect, plenty of storage space. The refrigerator, not so much. I am pretty sure we had more storage space in the 48" wide, counter-depth KitchenAid than in this one; just seems like there is not enough depth. Other than that, great.
We’ve had our fridge for a couple weeks now and I wish we would have bought it sooner! I love how organized the fridge and freezer are. My family is no longer looking for food, the kids can reach their snacks in the lower compartments and our produce is staying fresh for longer periods of time.
I had the former model of this refrigerator for almost 20 years. It was 2 years old when we bought the house. It was a built-in and never gave us trouble until the very end, but since others only got about 10 years from their frigs, I learned how fortunate we were and, thus, I hoped to get the same make and model replacement. It is available but more modern and improved and I am in love with it!!