Customer reviews from geappliances.com
GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
45
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
15
71%of customers recommend this product.
(
60 out of
84)
Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Good fridge!
on June 6, 2024
Posted by: ekke57
from Doylestown, PA
A great fridge, works well and the link to the app is super helpful. We upgraded the water dispenser with an automatic pouring version from a higher model and now it's perfect.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
looks very elegant
on May 29, 2024
Posted by: jght
from san francisco CA
Great refrigeration unit, looks fantastic and the price is great. my last GE Refrigerator lasted 16 years.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality, Rapid Failure, Do Not Buy
on May 13, 2024
Posted by: DisappointedBuyer456
from California
Unit failed as soon as it was out of warranty (3.5 years). GE offered to sell me another one at half price, but local appliance people tell me they have had other units fail in similar ways. This is a totally unreasonable quality defect at this price point.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 14, 2024
We're sorry to hear that your refrigerator stopped working. We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
3
High noise level.
on March 27, 2024
Posted by: BB65
from Anaheim, CA
It is a beautiful and roomy fridge but the noise level is high.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 27, 2024
We want to help go over the sounds you are noticing. It can be normal to notice certain sounds coming from your refrigerator. We suggest checking the following link, as it goes over all of the sounds that are considered normal. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901).
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge witch some caveats
on March 20, 2024
Posted by: Mikey202020
from Mount Airy, MD
Overall great built in fridge. The only issue is ice dispenser shoots ice out every but the glass.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek
on December 21, 2023
Posted by: SSSS48
from Hilton Head, SC
Clean lines, spacious, easily adjusted, quiet, connected, and performing beautifully.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean, sleek and organized
on October 16, 2023
Posted by: KaraAssid
from Mesa, AZ
Sleek design, easy to clean, ice and water features, water filtration, multiple shelves. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Extremely loud
on October 2, 2023
Posted by: pdayala
I "downgraded" from the Monogram (which was also loud) to the cheaper GE Profile 48". It is significantly louder than the Monogram. The ice machine is also INCREDIBLY and PAINFULLY SLOW. It takes about 30 seconds to get 10 pieces of ice out of it, and they are so small. I'm not happy with this purchase at all. The only good parts are that the water works and it fits the whole my Monogram left in the kitchen. Other than that, extremely disappointed.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the noise and the icemaker issues. That is not something we expect at all.
For the best assistance towards this, we recommend getting one of our approved technicians out to check on everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance towards this, we recommend getting one of our approved technicians out to check on everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com