Customer reviews from geappliances.com
GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
44
4 Stars
20
3 Stars
12
2 Stars
3
1 Star
15
72%of customers recommend this product.
(
59 out of
82)
Customer Reviews for GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
1
Poor Quality, Rapid Failure, Do Not Buy
on May 13, 2024
Posted by: DisappointedBuyer456
from California
Unit failed as soon as it was out of warranty (3.5 years). GE offered to sell me another one at half price, but local appliance people tell me they have had other units fail in similar ways. This is a totally unreasonable quality defect at this price point.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 14, 2024
We're sorry to hear that your refrigerator stopped working. We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy this refrigerator
on September 3, 2024
Posted by: Yo Philly
from Philly
I am very upset. I paid a lot of money for this refrigerator. After three years, the icemaker does not work any longer. I change the filter still doesn’t work. I wonder if someone from GE will respond back to me
Save your money don’t buy this refrigerator !
I wish I would’ve known this before. I paid so much money for this.
I actually give it zero stars..
Save your money don’t buy this refrigerator !
I wish I would’ve known this before. I paid so much money for this.
I actually give it zero stars..
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 5, 2024
We're sorry to hear that your icemaker stopped working and we'd like to help. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. In the meantime, we suggest referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive junk
on December 17, 2024
Posted by: Miles56
The shelves on the Doors break very easily. I would definitely not recommend this expensive item!
Response from geappliances.comBy Tierra, GE_Appliances, January 7, 2025
We're here to support you with your refrigerator and we're sorry to hear about the shelves breaking. We see you've been working with a team member to have the shelves replaced. This feedback is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good so far. WiFi a bit hard to connect.
on April 15, 2020
Posted by: St52
from Longwood, FL
No butter or dairy compartment. Hard to believe for a fridge that costs this much. Otherwise great fridge
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Water and ice maker isn’t working properly
on April 25, 2020
Posted by: Dan23iel
from Memphis
Bad quality product. Installation service bad and poor quality
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice styling
on June 9, 2020
Posted by: HawaiiMike
from Kawaihae, Hawaii
Purchased this refrigerator without seeing it in person. Was shipped to Hawaii, took some time but arrived and installed in perfect condition. Very quiet and looks great. Like the interior shelving and lighting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
My 3 Teenage Boys Refrigerator
on June 20, 2020
Posted by: Bambifaith
from Williamsburg, BW
The GE Profile has all the space we need for 3 growing teenage boys (and parents). The freezer is late get than our old frig, which is good because I often stock up on favorites or freeze leftovers for our one son who is vegetarian. I’m giving this 3 stars because (1) it is a loud refrigerator and we have to talk louder at our breakfast table, (2) the stainless steel panels are easily smudged by finger prints (and we have lots of fingers) and (3) the ice maker shoots ice cubes if the glass isn’t snuggly in place. We do like the nightlight feature as well as the WiFi feature.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the size and depth
on July 19, 2020
Posted by: pdhicks
from Yankton SD
We have an older home so during the remodel of the kitchen recessing a refrigerator was not possible. I love the look of this refrigerator and the fact that nothing is ever hiding in the back of the shelves- all very accessible. Would have liked to have an option of a tilt up bin in the door for butter access. The ice dispenser and water are a little slow to dispense.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com