Customer reviews from geappliances.com
GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
44
4 Stars
20
3 Stars
12
2 Stars
3
1 Star
15
72%of customers recommend this product.
(
59 out of
82)
Customer Reviews for GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great Fridge
on August 24, 2024
Posted by: Matt OB
from Tampa, Florida
Fridge is great. Only complaint is the ice dispenser is rather slow. My 20 year old 48” GE monogram was very fast.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, August 28, 2024
We’re happy to hear you’ve been enjoying your new refrigerator, but it’s unexpected to hear that your ice maker is slower than anticipated. We are constantly working to make our appliances the best they can be, and we’ll forward your feedback to our product team so we can continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good capacity
on May 13, 2025
Posted by: Littlebones2
from Scottsdale, AZ
This model is much like what we had in our other house. I really love the smaller ice cubes it makes. The capacity is great with moveable shelves to meet our needs. The freezer doesn't seem to get as cold as our prior model, but still does the job. Our prior model would cycle the freezer and have warm periods where this one does not. As first the refrigerator was very quiet but seems to have gotten a little louder over time, but not enough to call someone to look at.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Enjoying the new Profile
on July 27, 2025
Posted by: Dzese65
Seems exactly as expected for a built in fridge, shelving and draws are spacious. Ice maker so far working as expected. Exterior is sleek and easy to wipe & keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good refrigerator
on October 19, 2025
Posted by: Trey315
Like that, the water dispenser fits a water bottle. Otherwise clean crisp design with plenty of space.
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We're glad to see that you are enjoying your new refrigerator. This is one of our favorite models and we're glad that you have been enjoying it so far. We really love the internal LED lighting, which really brightens everything up. We know this model is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great quality item
on November 9, 2025
Posted by: chet2025
from Dorado, PR
The item is built well, functions well and has great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
BEWARE newer models have different shelving option
on November 14, 2025
Posted by: klassy76
from Las Vegas NV
[This review was collected as part of a promotion.] Thankful the replacement refrigerator fit perfectly into the cabinet that the old refrigerator was built around. The LOSS of the butter dish shelf with an easy open/close is the reason for a 4 rating instead of 5. Granted adjustable shelves are adequate, but I want the door option for holding my butter dish. Also, there are NO options to purchase a door shelf like my previous refrigerator. Errrr not happy, but adjusting.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com