Customer reviews from geappliances.com
GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.8
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
41
4 Stars
19
3 Stars
11
2 Stars
3
1 Star
14
71%of customers recommend this product.
(
55 out of
77)
Customer Reviews for GE Profile - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Sleek
on December 21, 2023
Posted by: SSSS48
from Hilton Head, SC
Clean lines, spacious, easily adjusted, quiet, connected, and performing beautifully.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
looks very elegant
on May 29, 2024
Posted by: jght
from san francisco CA
Great refrigeration unit, looks fantastic and the price is great. my last GE Refrigerator lasted 16 years.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fridge!
on June 6, 2024
Posted by: ekke57
from Doylestown, PA
A great fridge, works well and the link to the app is super helpful. We upgraded the water dispenser with an automatic pouring version from a higher model and now it's perfect.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
The Right Size for the RIght Price
on July 8, 2024
Posted by: ES631
from Melville, NY
It's fine. Nice size. Not sure how I feel about the # of shelves. The fridge it replaced had more so it's an adjustment. The ice cubes could be a bit bigger. Water could be colder. Otherwise, it's good. Keeps the food cold, and that's what truly matters.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 11, 2024
We’re glad to hear that your new refrigerator has been working well, and that you’ve been enjoying the size of the unit. However, we hate that you’ve been less than impressed with the number of shelves, the size of the ice cubes, and the water temperature. We’re constantly working to make our appliances better, and we’ll be sure to forward this feedback to our product team so we can continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the LED lights
on July 15, 2024
Posted by: DeborahsFridge
from Sarasota Florida
Built In GE Profile is beautiful, however the motor is noisier than last model.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on August 24, 2024
Posted by: Matt OB
from Tampa, Florida
Fridge is great. Only complaint is the ice dispenser is rather slow. My 20 year old 48” GE monogram was very fast.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, August 28, 2024
We’re happy to hear you’ve been enjoying your new refrigerator, but it’s unexpected to hear that your ice maker is slower than anticipated. We are constantly working to make our appliances the best they can be, and we’ll forward your feedback to our product team so we can continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive junk
on December 17, 2024
Posted by: Miles56
The shelves on the Doors break very easily. I would definitely not recommend this expensive item!
Response from geappliances.comBy Tierra, GE_Appliances, January 7, 2025
We're here to support you with your refrigerator and we're sorry to hear about the shelves breaking. We see you've been working with a team member to have the shelves replaced. This feedback is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid
on February 11, 2025
Posted by: Jeff GE
from Nashville
I have had multiple issues, ice maker twice, loud noises, etc.
Response from geappliances.comBy Adrian, GE_Appliances, February 11, 2025
We recommend scheduling service with one of our certified technicians to get these issues properly addressed, and we are confident that they will help with a resolution. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com