Customer Reviews for GE Profile - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Love my new Profile
on September 9, 2020
Posted by: Mickey M
from Las Vegas
I love my new refrigerator! I had a GE Monogram that was 16 years old. It finally gave out (repair cost too much). My new one is a profile but almost exactly the same. I actually like this one better. My only slight disappointment is the ice/water dispenser is a little difficult to use.
We purchased this to replace out 17 years old GE 48 inch build in refrigerator. It looks great with some upgrade on LED lighting system. It is almost the same size, and we can slide it into the cabinet the same as old one.
When our built in fridge went out we needed another ASAP, unfortunately in-store inventory was very low. Picked ours, looks nice but the ice maker is slow, only makes I think 9 cubes a cycle, they are smaller than normal and the dispenser is slow. You literally need to sit there for at least a minute or two to fill a cup. The storage is not the best in fridge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 5, 2020
Hello Laura - Congratulations on the new refrigerator! We're happy you have reached out and apologize for the slow water flow.
We have some excellent articles to help troubleshoot these issues below.
We recommend making sure the filter is changed regularly and installed properly. This could cause both the icemaker and dispenser to work at a slower pace.
If you continue to have trouble with the dispenser, please call 1-800-432-2737 to schedule service or do so online here: https://www.geappliances.com/ge/service-and-support/service.htm
I bought this refrigerator because a counter depth was too small for my needs, so despite the high sticker price it was a need as well as a "want". So far, less than a month's use, it is great. Ice and water dispenser work well, the surface deflects many marks and the capacity is ample.