Customer reviews from geappliances.com
GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
105
4 Stars
40
3 Stars
19
2 Stars
19
1 Star
23
74%of customers recommend this product.
(
137 out of
186)
Customer Reviews for GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Good Fridge
on September 23, 2021
Posted by: Tucs
from Tucson
Nice LED lighting good cooling and good ice display
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy for the cost
on September 22, 2021
Posted by: bob5660
from Wickenburg, AZ
It seems like the refrigerator should be quieter for the amount of money we spent on it.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 23, 2021
Hi, Thanks for choosing GE Appliances for your home! We apologize for any inconvenience with the noise level. The new high efficiency compressor on your new refrigerator may run faster and longer than your previous model and will generate more sound. We suggest viewing page 25 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000364-2.pdf
Hope this helps! We're wishing you the best and appreciate you sharing your thoughts with us. - Sharon@GEA
Hope this helps! We're wishing you the best and appreciate you sharing your thoughts with us. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy
on September 21, 2021
Posted by: Andy fro kentucky
from Kentucky
We love the refrigerator and are very Happy about the purchase! The only thing i would tell GE design team is that the ice doesnt come out that fast. I would still buy!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice doesn’t work
on September 16, 2021
Posted by: Mnthmama
from Reno nv
We purchased ours in May of 2020. We have had it replaced three times and had repair come out replace every working part. Still doesn’t work. Waiting on our fourth replacement refrigerator. Have gone 16 months without a functioning refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 17, 2021
Greetings,
We're awfully sorry to hear that you have had to replace your refrigerator so many times. That's certainly not the quality we expect from our products. We'd like to gather some more information on this, so an agent will be emailing you. Keep a watch for it.
Mike@GEA
We're awfully sorry to hear that you have had to replace your refrigerator so many times. That's certainly not the quality we expect from our products. We'd like to gather some more information on this, so an agent will be emailing you. Keep a watch for it.
Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality. Not depth enough.
on September 12, 2021
Posted by: bob25644
from Yorba linda, CA
Bad quality. Not depth enough. (with lights in side make it even worse.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 13, 2021
Hi there,
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water filter not wroking
on August 12, 2021
Posted by: Bobby 1239
from Tampa
Water doesn’t feed, filter not working, still waiting for repalcment
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 13, 2021
Hi, Thanks for the feedback. We hate to hear your water filter is causing you headaches. It's always a pleasure to help so please feel free to message us on social media for any questions or concerns that come up. Thanks again! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Same issue with lights as rickpx14
on August 8, 2021
Posted by: machrider77
from Irvine, CA
EXACT same issue as rickpx14 wrote in this review section.
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi there, We're truly sorry to hear about the issue you’ve had with your refrigerator LED lights and know this must be incredibly frustrating. We’ll be sending you an email requesting additional information so we can review your situation further. Thanks so much for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on July 19, 2021
Posted by: BernardoB
from Lake Forest
The ice maker came doing a incomum noise. The flow of the water is also not that great. The product is beautiful.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com