Customer reviews from geappliances.com
GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
101
4 Stars
38
3 Stars
18
2 Stars
19
1 Star
19
74%of customers recommend this product.
(
131 out of
178)
Customer Reviews for GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
2
Disappointed
on January 5, 2024
Posted by: Ron21929
from Corte Bella AZ
After days the ice maker and water dispenser stopped working. Now waiting 10 days for repair visit. The use of web site didn’t work so on phone multiple ties to shedule
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Brittany, GE_Appliances, January 10, 2024
Hey there,
Thank you for taking the time to provide feedback on your new refrigerator. We apologize that the ice and water dispenser have stopped working. We're confident our service team will be able to provide a resolution. We appreciate your patience. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
Thank you for taking the time to provide feedback on your new refrigerator. We apologize that the ice and water dispenser have stopped working. We're confident our service team will be able to provide a resolution. We appreciate your patience. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer side is SO LOUD!
on August 12, 2024
Posted by: LFRER
from Illinois
Something on the freezer side is making a horrific loud buzzing noise! We’ve replaced the ice maker twice and the fan has been adjusted a few times. Just got a new ice maker last Monday and it’s so loud today I can’t even sit on the kitchen!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 13, 2024
We are sorry to hear about the sounds you are noticing from the freezer. We want to help out. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Better inside then out
on September 29, 2016
Posted by: CaliJen
from Ladera Ranch, CA, United States
This was a replacement to the older version. I love that it has more usable space on the inside but the motor is loud and seems to run all the time. The door control panel is not user friendly and the manual was no help. Be prepared for ice everywhere. Was never a problem with the old model, crushed or regular the in-door ice panel feature makes a mess.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great refridgerator so far!
on May 21, 2017
Posted by: Nursedoyle
from Los Angeles, CA, United States
Love this fridge. Similar to our last one. Working great. Good space. Happy to have a working ice cube door dispenser. Only negatives, had to crane it in over the balcony to get it to upstairs kitchen and water dispenser is super squeaky sounding
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
seems to be ok for the money
on March 4, 2016
Posted by: BAcnc
the only issue is the right hand door is difficult to pull open
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on February 9, 2016
Posted by: Joe G II
from Tampa, FL, United States
Our 16 year old GE built in refrigerator was replaced today with a new GE Profile built in. It's a great product and we love the stainless steel fit. A perfect match in our home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the stainless steel fridge
on March 23, 2020
Posted by: Sfi1941
from Naples, Florida
unable to send photos as we are back in Canada. as we are Snow Birds
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on August 2, 2020
Posted by: Jrbjrb
from Nashville
Poor quality. Lots of service call noisy. Two ice makers replaced
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com