Customer reviews from geappliances.com
GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
105
4 Stars
39
3 Stars
19
2 Stars
19
1 Star
22
74%of customers recommend this product.
(
136 out of
185)
Customer Reviews for GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
No water, ice goes on floor, noisy
on December 13, 2025
Posted by: Rosemont
[This review was collected as part of a promotion.] Water does not work. Repairman coming in a week. Makes some noise. Off and on. Ice overshoot onto floor, have to put hand up to catch. All minor things, overall wonderful fridge
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent refrigerator
on February 4, 2026
Posted by: nick name not existing
from Maryland
It is very attractive as well as practical refrigerator and freezer. Goes well with our cherry wood kitchen cabinets
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Fridge!
on March 4, 2026
Posted by: tttm0
from Florida
We are very happy with our new refrigerator. It is nice and quiet and seems to be doing everything it is designed to do. The removal of the old and install of new went very smooth which was a relief since it is a built in.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 7, 2026
We are extremely happy that you are enjoying your beautiful new refrigerator. This refrigerator includes an innovative, yet convenient, Climate Controlled Drawer. You are now able to alter your drawer’s internal temperature to suit the food inside, using one of three temperature settings: Meat, Produce or Citrus. We are confident that this refrigerator will serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Cooling
on March 14, 2026
Posted by: Trice252
We bought this product for longevity with our new buid home. We have had the refrigerator for less than 5 years and it just stopped cooling and all of our food was thawing. The ice maker also stopped making ice. It had been making loud noise as others have mentioned.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, March 16, 2026
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com