Customer reviews from geappliances.com
GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
103
4 Stars
39
3 Stars
19
2 Stars
19
1 Star
21
74%of customers recommend this product.
(
134 out of
182)
Customer Reviews for GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
3
Same issue with lights as rickpx14
on August 8, 2021
Posted by: machrider77
from Irvine, CA
EXACT same issue as rickpx14 wrote in this review section.
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi there, We're truly sorry to hear about the issue you’ve had with your refrigerator LED lights and know this must be incredibly frustrating. We’ll be sending you an email requesting additional information so we can review your situation further. Thanks so much for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water filter not wroking
on August 12, 2021
Posted by: Bobby 1239
from Tampa
Water doesn’t feed, filter not working, still waiting for repalcment
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 13, 2021
Hi, Thanks for the feedback. We hate to hear your water filter is causing you headaches. It's always a pleasure to help so please feel free to message us on social media for any questions or concerns that come up. Thanks again! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality. Not depth enough.
on September 12, 2021
Posted by: bob25644
from Yorba linda, CA
Bad quality. Not depth enough. (with lights in side make it even worse.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 13, 2021
Hi there,
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy
on September 21, 2021
Posted by: Andy fro kentucky
from Kentucky
We love the refrigerator and are very Happy about the purchase! The only thing i would tell GE design team is that the ice doesnt come out that fast. I would still buy!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Fridge
on September 23, 2021
Posted by: Tucs
from Tucson
Nice LED lighting good cooling and good ice display
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on November 4, 2021
Posted by: EB Hunter
from Nashville, TN
Clean and sleek design. Quiet operations. Good features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We’ll built, with just the right feature set
on December 7, 2021
Posted by: LtTr
from NY Area
Terrific product, even better than our old GE Monogram
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied
on March 3, 2022
Posted by: Ja7Gr
from Chico, CA
We needed to replace our GE Profile refrigerater. Other than what seemed to be a short lifespan, we were satisfied with it so bought another one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com