Customer reviews from geappliances.com
GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
101
4 Stars
38
3 Stars
18
2 Stars
19
1 Star
19
74%of customers recommend this product.
(
131 out of
178)
Customer Reviews for GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Nice clean lines
on April 11, 2021
Posted by: MistyLC
from Las Cruces, NM
We previously owned the Monogram refrigerator. This one is basically the new version of that one except that it seems to have a little more space inside because they did away with the half shelf.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 12, 2021
Hello. We are glad to hear that you remained part of our family with the purchase of this Profile refrigerator. We want you to have many years of happiness with this purchase. Thank you for the feedback. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on May 13, 2021
Posted by: Mojo1231
from Palmetto Florida
Although we have only had this for a month, we love the size and features. Hopefully we’ll be able to enjoy for many years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Delivered with a warped door
on May 22, 2021
Posted by: Ilenebbg
from Maryland
The refrigerator was delivered with a warped door. It took a great deal of effort to have someone come out and agree that the door was warped and I’m trying to figure out how to order the door. GE as a company was not helpful at all.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 25, 2021
Hi there - Thanks for posting a review. We hate to hear that your refrigerator's door is warped. This is not something we would expect and we do apologize for your inconvenience. We're glad to assist in any way we can and we hope you've received the email we sent requesting additional information. All the best. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great very nice features
on June 16, 2021
Posted by: JimmyG13
from Canyon lake,Ca
Just installed today looks great. Really surprised at space inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on July 19, 2021
Posted by: BernardoB
from Lake Forest
The ice maker came doing a incomum noise. The flow of the water is also not that great. The product is beautiful.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Same issue with lights as rickpx14
on August 8, 2021
Posted by: machrider77
from Irvine, CA
EXACT same issue as rickpx14 wrote in this review section.
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
Main refrigerator compartment interior LED lights do not turn on unless we open the freezer door. Even then, only half the lights in the main compartment turns on.
We tried turning off the power for a few minutes and turning back on (as GE tech in the review suggested). Did nothing.
Can I try anything else? Fridge is 4 years old and it sounds like this quirky issue is actually common among multiple consumers of this refrigerator. Will GE fix this under warranty as a factory defect?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi there, We're truly sorry to hear about the issue you’ve had with your refrigerator LED lights and know this must be incredibly frustrating. We’ll be sending you an email requesting additional information so we can review your situation further. Thanks so much for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water filter not wroking
on August 12, 2021
Posted by: Bobby 1239
from Tampa
Water doesn’t feed, filter not working, still waiting for repalcment
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 13, 2021
Hi, Thanks for the feedback. We hate to hear your water filter is causing you headaches. It's always a pleasure to help so please feel free to message us on social media for any questions or concerns that come up. Thanks again! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality. Not depth enough.
on September 12, 2021
Posted by: bob25644
from Yorba linda, CA
Bad quality. Not depth enough. (with lights in side make it even worse.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 13, 2021
Hi there,
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
We appreciate you sharing your thoughts with us on this refrigerator. We're so sorry to know that you do not like it and the design. We'll make sure to share your feedback with the development team for future improvements. Let us know if there's anything you need! Mike@GEA
Written by a customer while visiting geappliances.com