Customer reviews from geappliances.com
GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
103
4 Stars
39
3 Stars
19
2 Stars
19
1 Star
21
74%of customers recommend this product.
(
134 out of
182)
Customer Reviews for GE Profile - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Good appliance
on December 30, 2020
Posted by: Vankhoi
from California
Good product. Nice set up. Reliable appliance. Always good services
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Profile Smart 42” Commercial Fridge
on February 12, 2021
Posted by: Priv
from Boston
Great looking. Great price for this level of appliance (I am replacing a Viking 42”). Was Delivered with a/dented door handle, and the water/ice dispenser leaks. Called technician ASAP. They r sending a tech to fix the water a week from now, and said I would have to call the supplier to ask about receiving a handle without a dent in it.
The WiFi is a little tricky to hook up, but a nice feature. Unfortunately, it does not provide much pertinent information that one can’t obtain by merely looking at the unit. At this point, it does not seem to allow many practical features.
The “accessible top/access panel” is a great feature. The location of the water filter is very convenient, as well. I was a little disappointed with the lack of accessories supplied for a product of this price and category (e.g. no egg holder or other custom accessory features that r usually provided routinely with appliances in this class).
I have always had luck with GE Profile and I hope that this experience is the same!
The WiFi is a little tricky to hook up, but a nice feature. Unfortunately, it does not provide much pertinent information that one can’t obtain by merely looking at the unit. At this point, it does not seem to allow many practical features.
The “accessible top/access panel” is a great feature. The location of the water filter is very convenient, as well. I was a little disappointed with the lack of accessories supplied for a product of this price and category (e.g. no egg holder or other custom accessory features that r usually provided routinely with appliances in this class).
I have always had luck with GE Profile and I hope that this experience is the same!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 18, 2021
Hello Priv. We are sorry to hear that it was delivered with a dented handle and that the dispenser leaks. We appreciate that you have provided us with some valuable feedback. We will forward to our refrigeration team for future consideration. Stay safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
nice refrigerator
on March 24, 2021
Posted by: fridge14
I am very happy with this fridge. my only criticism is the buzz that we hear often coming from the fridge
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 29, 2021
Hello!
Thanks for your review and for being part of the GE Appliances family. We love to hear that you're very happy with this refrigerator! We're sorry that it can be loud. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
Thanks for your review and for being part of the GE Appliances family. We love to hear that you're very happy with this refrigerator! We're sorry that it can be loud. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice clean lines
on April 11, 2021
Posted by: MistyLC
from Las Cruces, NM
We previously owned the Monogram refrigerator. This one is basically the new version of that one except that it seems to have a little more space inside because they did away with the half shelf.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 12, 2021
Hello. We are glad to hear that you remained part of our family with the purchase of this Profile refrigerator. We want you to have many years of happiness with this purchase. Thank you for the feedback. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on May 13, 2021
Posted by: Mojo1231
from Palmetto Florida
Although we have only had this for a month, we love the size and features. Hopefully we’ll be able to enjoy for many years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Delivered with a warped door
on May 22, 2021
Posted by: Ilenebbg
from Maryland
The refrigerator was delivered with a warped door. It took a great deal of effort to have someone come out and agree that the door was warped and I’m trying to figure out how to order the door. GE as a company was not helpful at all.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 25, 2021
Hi there - Thanks for posting a review. We hate to hear that your refrigerator's door is warped. This is not something we would expect and we do apologize for your inconvenience. We're glad to assist in any way we can and we hope you've received the email we sent requesting additional information. All the best. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great very nice features
on June 16, 2021
Posted by: JimmyG13
from Canyon lake,Ca
Just installed today looks great. Really surprised at space inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on July 19, 2021
Posted by: BernardoB
from Lake Forest
The ice maker came doing a incomum noise. The flow of the water is also not that great. The product is beautiful.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com