Customer reviews from geappliances.com
GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
3.9
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
105
4 Stars
40
3 Stars
19
2 Stars
19
1 Star
24
74%of customers recommend this product.
(
137 out of
186)
Customer Reviews for GE Profile - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
1
Expensive waist of $
on September 30, 2025
Posted by: Fridgemalfunction
from Lutz, FL
This is the largest looking small spaced fridge I have ever seen.
We have had it less than 15 months and now the motor is loud and the freezer doesn’t work?
We have had it less than 15 months and now the motor is loud and the freezer doesn’t work?
Water and ice lines are horrible as well
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
(click to see the video)
Response from geappliances.comBy Adrian, GE_Appliances, October 2, 2025
We advise scheduling service with our Bodewell technicians to get this freezer and motor issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Written by a customer while visiting geappliances.com
Customer Rating
5
To another 20 years.
on July 26, 2025
Posted by: boobie22
Replaced a 20 year old Profile. Very similar but big improvement. I am sure it will be much more energy efficient. Hope this one lasts 20 years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing But Problems
on July 7, 2025
Posted by: Mish63
My fridge is 4 years old. First, the ice maker is way to high and impossible to reach into bucket to get cubes, unless you're 6'5". In the first year, the ice maker leaked into freezer...a cascade of frozen water everywhere. 2nd year water leaked out of filter connection from the top panel. 4th year the fan located in the freezer side, started making a sound like a lawn mower when the doors are closed. GE claimed that's normal when the freezer and fridge are full of food. How ridiculous!! Strange it never happened until the 4th year. DON'T WASTE YOUR MONEY ON THIS EXPENSIVE FRIDGE.
Response from geappliances.comBy Tierra, GE_Appliances, July 11, 2025
We'd like to assist you with your refrigerator. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
All you’d expect in a refrigerator
on June 27, 2025
Posted by: Scouser Doug
A replacement for our previous GE refrigerator, this one is more refined as well as perfectly functional.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
We are happy with features and performance
on October 16, 2024
Posted by: tlutkewitte
from Metairie, LA
Although we have only had our refrigerator one day we are very happy with it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer side is SO LOUD!
on August 12, 2024
Posted by: LFRER
from Illinois
Something on the freezer side is making a horrific loud buzzing noise! We’ve replaced the ice maker twice and the fan has been adjusted a few times. Just got a new ice maker last Monday and it’s so loud today I can’t even sit on the kitchen!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 13, 2024
We are sorry to hear about the sounds you are noticing from the freezer. We want to help out. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
GE CONSUMER FOR LIFE
on August 6, 2024
Posted by: 64BIGSURF
from CALIFORNIA
I REPLACED A GE MONOGRAM BUILT IN SIDE BY SIDE FRIDGE AFTER 20 YEARS OF SERVICE WITH A BRAND NEW GE PROFILE BUILT IN SIDE BY SIDE FRIDGE AMAZINGLY ENOUGH IT IS BASICALLY THE SAME FRIDGE WE HAD AND WE COULD NOT BE MORE HAPPY WITH THE PRODUCT ESPECIALLY WITH 20 YEAR MORE TECHNOLOGY IMPROVEMENT
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Useful features
on August 3, 2024
Posted by: Jyotsna
from Los Angeles CA
Happy
Nice looking
Impressive
May increase home value
Nice looking
Impressive
May increase home value
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com