Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
76
4 Stars
35
3 Stars
20
2 Stars
14
1 Star
21
64%of customers recommend this product.
(
81 out of
126)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Great features like auto fill on the water dispens
on October 21, 2023
Posted by: Markh2
from San Diego
The stainless steel cleans easy and looks nice
This cafe' refrigerator is a perfect fit to our new kitchen
This cafe' refrigerator is a perfect fit to our new kitchen
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
broken already
on October 19, 2023
Posted by: kk17
from White Hall Maryland
Love the frig except it has already broken after 18 months. Have been out of a frig for over 3 weeks and now waiting for parts (fan) for another 2 weeks. Unacceptable for such an expensive appliance. Had subzero for 40 years and will spend the extra next time to get a subzero again.
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 20, 2023
Good morning,
Thank you for taking the time to leave a review on your Café Appliances side-by-side refrigerator. We are sorry to hear that the refrigerator has broken after 18 months of use, as this is certainly not normal operation, nor the quality that we expect. We also apologize that you are waiting for parts to arrive to get this repaired, we appreciate your patience and understanding during this time.
We're happy to hear that you are loving your refrigerator otherwise, and once the unit is repaired, we hope you will enjoy the storage space and cooling capabilities it provides for many more years to come. Thank you for your review! -Devin@Café
Thank you for taking the time to leave a review on your Café Appliances side-by-side refrigerator. We are sorry to hear that the refrigerator has broken after 18 months of use, as this is certainly not normal operation, nor the quality that we expect. We also apologize that you are waiting for parts to arrive to get this repaired, we appreciate your patience and understanding during this time.
We're happy to hear that you are loving your refrigerator otherwise, and once the unit is repaired, we hope you will enjoy the storage space and cooling capabilities it provides for many more years to come. Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
replacement after 20 years
on October 14, 2023
Posted by: bbelden
from east berlin ,PA
There are several improvements that I really like in my new refrigerator. The lighting is so much better than the GE monogram I had before but the freezer side is not as bright as the fridge side. There is no butter garage in the door, the ice doesn't always go in to the glass(although II like the smaller cubes). This is the model that was available to me in the shortest amount of time so maybe I would have been happier with another monogram but I couldn't wait 6 months to replace my refrigerator! I also wish I could have paneled doors like before but the wait was much longer!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Satisfied Customer
on October 13, 2023
Posted by: Zandra
Overall, I like this refrigerator better than the sub=zero it replaced. The relative sizes of the refrigerator and freezer space work well for our family. My husband thinks the ice cubes are smaller than he would like them to be, and that the speed with which the ice is dispensed is more sluggish than he would like it to be. The LED interior lighting and auto-fill water function are great features, as is the adjustable-temperature produce drawer. I am very happy with this refrigerator..
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Huge disappointment
on October 10, 2023
Posted by: LPM58
It's much noisier than my old Monogram. The ice splashes everywhere and is slow to dispense, the auto feature for water stops at 2 ounces half of the time and you have to push at the exact right spot to get the water to come out. Very disappointed!
Response from cafeappliances.comBy Adrian@Cafe, October 11, 2023
Greetings! Thank you for taking the time to leave us a review. We are extremely sorry to hear that this refrigerator has not lived up to your expectations due to the ice splashing and the AutoFill feature. This is in no way the consumer experience that we strive for, and we are deeply apologetic. We will be sure to share this feedback with our product design teams, so they can make the necessary improvements.
We are honored to have you as a part of the Cafe Appliances family, and we hope to gain your confidence back with our products. - Adrian@Cafe
We are honored to have you as a part of the Cafe Appliances family, and we hope to gain your confidence back with our products. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DO NOT BUYd
on September 30, 2023
Posted by: David Jay
DO NOT BUY - We have had this fridge for 6 months and have had to toss out everything twice as a result of it not cooling. They replaced the door seals which look terrible and don't seal and the ice maker never works because the ice is constantly melting and then refreezing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 2, 2023
Hello - Thank you kindly for reaching out and sharing your experience with this refrigerator. We're really sorry to hear about the cooling issues and the gasket needing replaced. That is not the experience we want or expect.
We recommend getting another one of our technicians out to check this. We're confident that they will be able to get this repaired and working like new. Of course, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
We recommend getting another one of our technicians out to check this. We're confident that they will be able to get this repaired and working like new. Of course, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
brand new Cafe refrig
on September 14, 2023
Posted by: laura418
from Fort Myers, Florida
My GE Cafe built-in refrigerator was delivered and installed today... So far, so good!!!... the delivery team was a very nice group of guys...
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances , September 21, 2023
We appreciate you for taking the time to leave us a review. We are so ecstatic you are loving your new refrigerator, and you enjoyed the delivery team. This is such a beautiful model with many great features that we are sure you'll enjoy. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@CafeAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking, great features
on August 31, 2023
Posted by: aceyess
from Setauket, NY
Great looking, with useful features. The water fill feature is great, and works like a champ for cups, glasses, and most importantly, the water basin for my espresso machine. look mom, no hands!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com