Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
76
4 Stars
35
3 Stars
20
2 Stars
14
1 Star
21
64%of customers recommend this product.
(
81 out of
126)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Very spacious
on January 9, 2024
Posted by: Jon your
from Sarasota FL
We love this refrigerator.
It looks beautiful in our home and fit all our needs!
It looks beautiful in our home and fit all our needs!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not impressed
on December 26, 2023
Posted by: LPM23
from Mesa, AZ 85207
I previously had a GE Monogram and replaced it after 19 years with the Cafe'. It is extremely noisy and the water dispenser is slow, ounce reader is incorrect and the ice jams often spilling into the freezer.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe-Appliances, January 9, 2024
Hello,
Thank you so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We want to help!
It is normal for the refrigerator to make some sounds during operation. Please refer to the links below for more information on this as well as your other concerns with the unit :
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21758
If the suggestions above don't seem to resolve the issues, please visit us at cafeappliances.com/service to schedule a service appointment.
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@Cafe
Thank you so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We want to help!
It is normal for the refrigerator to make some sounds during operation. Please refer to the links below for more information on this as well as your other concerns with the unit :
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21758
If the suggestions above don't seem to resolve the issues, please visit us at cafeappliances.com/service to schedule a service appointment.
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful In-N-Out kitchen, works great, features.
on December 22, 2023
Posted by: Fred Aurora
This is a great refrigerator! Price is about $3,000 less than comparable models but had similar features and quality. I installed myself and instructions were spot on. We’ve used to 2 months now and it is great. Interior lighting is great, temp control spot on.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
beautiful machine
on December 21, 2023
Posted by: Lewi
from Texas
Beautiful fridge. The 4 stars is because it is loud and makes a vibrating sound when the motor runs. Also, the ice machine makes small ice cubes and takes a while to fill.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best side by side refrigerator I've ever owned
on December 21, 2023
Posted by: Clawhammer
from Yorktown, VA
Great fridge with plenty of room in both fridge & freezer. LED lights inside make everything visible. Has an excellent ice maker, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Avoid the refrigerator!
on December 2, 2023
Posted by: ChrisR
from Charlotte NC
I loathe this refrigerator for a number of reasons. First, this is a "thin" model, which means you don't have a lot of space for bigger items in either the fridge or freezer. That's on me, since we knew we had to get this size for our remodeled kitchen.
But the icemaker has broken twice since we've had it for 2.5 years. And when the icemaker does work, it's very slow.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice maker is not working and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our Cafe Appliances family.
-Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice maker is not working and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our Cafe Appliances family.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe frig
on November 30, 2023
Posted by: Rich T P
from AZ
Everything is great but the noise and vibrations are much more than the 20 year old Monogram it replaced
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Somewhat noisy and delivered with dent
on November 29, 2023
Posted by: Jack K
from Boston, MA
Great looking fridge and versatile. However, not enough lighting in freezer as all lights are in the rear and when items placed, lighting is convered. Nothing on top or sides. Fridge arrived with 2 small dents on the freezer door. Stainless appears to be of inferior quality. Fridge is noiser than the Sub-Zero we had for 20 years.
Response from cafeappliances.comBy Adrian, GE_Appliances, December 11, 2023
Hi! Thank you for your feedback. We are so sorry that your new refrigerator has not lived up to your expectations due to the lighting in the freezer, the cosmetic damage, and the noise level while in use. This is not the consumer experience that we strive for, and we will be sure to share these comments with our product design teams for review.
We are honored that you chose Cafe Appliances for your home, and we are confident that this refrigerator will serve you for many years to come. Please let us know if we can be of any further assistance. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home, and we are confident that this refrigerator will serve you for many years to come. Please let us know if we can be of any further assistance. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com