Customer reviews from cafeappliances.com
Café - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
70
4 Stars
32
3 Stars
20
2 Stars
11
1 Star
17
64%of customers recommend this product.
(
76 out of
119)
Customer Reviews for Café - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Great features
on February 4, 2021
Posted by: Geri79
from Hamilton NJ
I like the room inside both the freezer & refrigerator sides. Very light & roomy
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hello there Geri79,
We appreciate you taking time to share your review. We're so glad to know that you are enjoying your refrigerator and the room it provides! We hope all is well. Mike@Cafe
We appreciate you taking time to share your review. We're so glad to know that you are enjoying your refrigerator and the room it provides! We hope all is well. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Arrived NOT COOLING
on February 8, 2021
Posted by: Meesha
from FL
We purchased this to replace an 11 year old refrigerator that we had been having too many issues with. We waited the initial 24 hours for it to get to the correct temperature. It didn’t happen. The freezer worked but the refrigerator side never got below 53 degrees. The service technician came out and told us the evaporator fan was not working and has to be replaced ON A BRAND NEW, NEVER USED PRODUCT. We are currently awaiting the tech to come and replace the fan. The other product that we replaced was also a GE built-in that had the same problem. So disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 9, 2021
Hello Meesha- We appreciate you taking the time to share your review. We are so sorry for the issues you are having. This is not the ownership experience we want for you and apologize for your inconvenience. If further assistance is needed, please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
This is a well made, beautiful refrigerator!
on February 11, 2021
Posted by: Jana
from Woodland Hills, CA
This refrigerator was delivered today and is beautiful! The delivery crew was amazing. It was no small job getting the 48" refrigerator. through the doorway, up a step, and tipped upright, without damaging the wood floors and walls/ceilings! These guys were very careful and went above and beyond! I highly recommend this delivery service as well as this GE Cafe refrigerator!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great but annoying intermittent noise
on February 13, 2021
Posted by: Miz3000
from Orlando, FL
The Profile built in fridge looks great and performs well except the produce drawer emits a loud annoying high pitched hum whenever it’s cooling feature is on, which is often. Also, the lack of a butter bin is a little frustrating.
Five stars on appearance and performance so far.
Five stars on appearance and performance so far.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Miz3000 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled you are happy with the cooling performance and appearance of your refrigerator. We are concerned and deeply sorry about the intermittent high pitched sound you are hearing and can certainly understand how that could be annoying. We encourage you to schedule a service appointment to have this checked by an authorized service location. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an in-warranty service appointment. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible
on February 14, 2021
Posted by: Lee618
from Houston, TX
Very poor quality. Disappointed with the quality of the furnished product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Lee618 - We are deeply sorry to hear of your disappointment with your new Cafe refrigerator. This is certainly not what we would expect to hear regarding this model refrigerator. If you would like to discuss your concerns further, please contact us: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the complete model and serial numbers for your refrigerator. We wish you all our best! Vikki@Cafe
Please be sure to include a copy of your review, your name, address, phone number and the complete model and serial numbers for your refrigerator. We wish you all our best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Needs to improve
on February 17, 2021
Posted by: EllieB
from San Diego
The lighting in the freezer is very dim which makes it difficult to find items. Freezer space is very small.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
Hi EllieB - Thank you for taking the time to post a review on your new Cafe refrigerator. We are very sorry to hear you find the interior lighting in the freezer to be dim making it difficult for you to see inside the compartment. We can certainly understand and apologize for any inconvenience this may cause you. To ensure the unit is operating as designed, we would recommend having service check the refrigerator during the warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST. to schedule a service appointment. We will be happy to forward your concerns regarding the LED lighting and the interior capacity of the freezer to our refrigeration design team for future product considerations. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice handles, good interior light
on February 24, 2021
Posted by: Lizj
from Tacoma Wa
I bought this and it arrived fully boxed but when removed from box it was with a semi large dent on the front door and also on the upper back panel . It was a real shame.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello Lizj- Thank you for taking the time to share your review. We are so sorry to hear this happened. This is definitely not the ownership experience we want for you and your family. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love auto fill
on February 24, 2021
Posted by: JaxP
from Key west
The look and design is great. I didn’t know how much I would love the auto fill water feature. The fact that it senses when it full is brilliant. I find I drink more water because of it. Like the interior LED in the drawers and backlighting are beautiful and make Igor easy visibility and access. It made a high pitched whirring noise when we first got it but settled down after a few days.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello RPJP- Thank you for taking the time to share your review. We are so happy to hear the Auto Fill feature is helping you to drink more water. That is always a plus! We are so pleased to hear that you are enjoying all the features and that the sound you were hearing initially dissipated. Please review the following link that will have normal sounds listed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If you need anything in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com