Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
76
4 Stars
36
3 Stars
20
2 Stars
14
1 Star
22
65%of customers recommend this product.
(
82 out of
127)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
2
Water Dispenser and Ice Maker Aren’t Great
on May 21, 2024
Posted by: AJR437
from Lewes, DE
Less than 3 weeks after moving into our newly renovated home, the water dispenser went from dispensing water straight down to dispensing it at an angle for no apparent reason, and now it leaks after use. Likewise, when the icemaker fills up and the arm moves in to stop ice-making, the arm “freezes” in place and doesn’t automatically pop out to start making ice again - so we find ourselves with a near-empty ice bin. We’ve put in a service call to our retailer, but this seems odd for a brand new unit. In addition, the whole water dispenser is placed too far back for a typical water glass. If you press your glass or hand against the dispenser arm, you have to position the glass almost tilted outward to make sure the water gets into the glass — and that’s with a tall glass!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 22, 2024
We're sorry to hear about the leak going on with the dispenser. We're confident that this can get repaired by our technicians. That way you can enjoy your new refrigerator to its fullest capabilities.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Ice Maker
on April 16, 2024
Posted by: Mighty Quinn
from St. Augustine FL
The size of the built in worked for us- I have had Profile lines in the past and I have always been a fan of GE. Like the fridge but I have never been happy with the ice dispenser. It seems the ice rotor (?) takes way too long to break down the ice to dispense. Currently having issues with it actually making ICE. its hit or miss- I need to get someone out to look at it. I'm wondering if I can install a different ice maker that makes smaller cubes. Maybe from a different model?
Response from cafeappliances.comBy Charlie, Cafe_Appliances, April 19, 2024
We're happy to assist you with the ice dispenser. If the ice is not dispensing properly, we recommend referring to this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the on door water fill sensor.
on April 16, 2024
Posted by: Summer27
from Louisiana
I love this refrigerator. It is beautiful and quiet.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael, Cafe_Applianecs, April 17, 2024
We’re thrilled to hear you’ve been enjoying the attractive appearance of your new refrigerator, and that the quiet performance has left you satisfied. We really love the convenience of the external water dispenser, and the climate-controlled drawers are excellent at keeping your foods fresh for longer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Refridgerator, Great value
on April 12, 2024
Posted by: chyr
Have been very pleased with this side by side. I love the size and the configuration of the lighting.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very nice improvements
on March 29, 2024
Posted by: MNhome
Replaced our 17 year old Monogram built-in refrigerator with this new Cafe and really like the new design detail features. Very subtle, but excellent improvements.
Response from cafeappliances.comBy Michael, Hotpoint_Appliances, April 4, 2024
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re glad you’ve been enjoying the improvements we continue to make. We love the convenience provided by the auto-fill dispenser, and you can always find your favorite foods thanks to the luxurious LED lighting.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stunning!
on March 29, 2024
Posted by: AGold
from Aurora, Colorado
Fridge is really beautiful and upgrades the whole kitchen.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael, Hotpoint_Appliances, April 4, 2024
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re glad you’ve been enjoying it so far. We love the convenience provided by the autofill feature, and spills are handled easily thanks to our spill-proof glass shelves.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on March 25, 2024
Posted by: Lagol
from Florida
A faulty unit. Do not buy. Stops cooling often……..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 27, 2024
We do see a service appointment was scheduled and that you're currently working with our Consumer Relations department regarding your refrigerator. We will be sure to pass this information along. We want consumers to be satisfied with our products and any service needs that may arise which is why we your comments are extremely important.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on March 21, 2024
Posted by: Joe varughese
from Tx
Very spacious,adjustable shelves water and ice features very nice lighting in ice and water dispenser like it overalls very nice
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com