Customer reviews from cafeappliances.com
Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
76
4 Stars
33
3 Stars
20
2 Stars
12
1 Star
21
64%of customers recommend this product.
(
80 out of
125)
Customer Reviews for Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
So Large!
on November 14, 2021
Posted by: Dunne913
from St Louis, MO
We are very happy with our GE Cafe refrigerator. We find that our food is staying fresher longer as the extra space allows for more breathing room for our food. We have had one issue with cooling but service tech came out immediately and repaired the issue. He did not work for GE but stated that this refrigerator should last us up to 10 years which is the main reason I wanted to purchase GE products. I will be buying the extended warranty through GE to ensure maximum life expectancy for this refrigerator. It truly is the most important and used appliance in our home.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Ice & Water maker a complete disaster!
on November 29, 2021
Posted by: Mike85266
from Scottsdale, AZ
We have had multiple problems with the ice and water maker in fact I’ve had this unit replaced twice in the past two years.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, December 1, 2021
Hello there, we appreciate you taking the time to reach out to us. We're so sorry to see you've had issues with your ice maker and water dispenser. This is never what we want to see form our consumers, so we apologize for any headaches as well. With that said, we appreciate you bringing this to our attention and we're wishing you the best. Thank you for choosing Cafe Appliances.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Have this refrigerator since 2006...
on November 19, 2022
Posted by: Marie32
from Ind
Looks like the ice maker is still a major issue. Our ice maker is nothing but a pain. Been repaired several times. Dispenser hasn't worked for years. Water dispenser started pouring out water one day (thankfully we were home) it now doesn't work at all. Looking to replace and was going to go the easy route and just replace with the same model thinking improvements have been made on the ice and water issues but from reading the reviews I can see that it hasn't.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Krystal@Cafe, GE_appliances, November 22, 2022
Hello there- We are very sorry to hear about the issues you have had with the ice maker. We know how frustrating it can be to have an ice maker that does not work and a dispenser that has had issues as well. You feedback is extremely valuable to us and we are passing this on to our development team so we can work on improving the performance of our refrigerators. Thank you for taking the time to share your experience with us. Krystal@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on March 25, 2024
Posted by: Lagol
from Florida
A faulty unit. Do not buy. Stops cooling often……..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 27, 2024
We do see a service appointment was scheduled and that you're currently working with our Consumer Relations department regarding your refrigerator. We will be sure to pass this information along. We want consumers to be satisfied with our products and any service needs that may arise which is why we your comments are extremely important.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
This is premium? No, it is not.
on November 28, 2024
Posted by: Krash
from Austin, TX
Parts rattle, water dispenser doesn’t work, no room. No idea how GE could ask this price for this unit.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 13, 2024
We'd like to assist you with your water dispenser not working. Please refer to the link below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If this doesn't resolve the issue with the dispenser or if the parts rattling is causing the unit to not work properly, you can schedule service online by visiting us at cafeappliances.com/service.
Your comment regarding the interior space of the unit is extremely important and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If this doesn't resolve the issue with the dispenser or if the parts rattling is causing the unit to not work properly, you can schedule service online by visiting us at cafeappliances.com/service.
Your comment regarding the interior space of the unit is extremely important and will be considered by our product design team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Big and beautiful
on September 28, 2020
Posted by: Patriciali
Smart look,Smart appliance. Roomy. I finally can reduce my home to one refrigerator. It’s hard to entertain using food when there is little room to store party trays. Shelves are deep enough and wide enough to hold them. No cramming bottles or jars and not knowing what is in my fridge. We love it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A lot of bang for the buck
on October 13, 2020
Posted by: Karla S
from Fort Wayne Indiana.
I previously owned one of the most top rated and expensive refrigerators out there. When remodeling the kitchen I just could not justify the cost. I did a ton of research when I landed on the Cafe series. I love this fridge. I cook often and I keep a lot of fresh produce and this appliance can handle the load. It keeps produce fresh longer than many refrigerators. It has plenty of room for condiments, containers, juices, wine bottles. It holds it all and it’s very organized. I also love how this appliance looks. It’s professional while beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
nice light and excellent interior
on October 22, 2020
Posted by: Linval
This was a replacement refrigerator and I love the looks and function of it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com