Customer reviews from cafeappliances.com
Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
76
4 Stars
33
3 Stars
20
2 Stars
12
1 Star
21
64%of customers recommend this product.
(
80 out of
125)
Customer Reviews for Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Fully what we expected and hoped for!
on November 16, 2025
Posted by: CSM Cook
[This review was collected as part of a promotion.] This 48-inch refrigerator appears to be operating exactly as expected, perfectly.
This fridge has been in place for just a couple of weeks and we do expect to have many years of use from it. This is no small investment in either purchase or installation, this size appliance is the flagship of the company and is a significant thing to deliver and install, and as a built-in item, the exact dimensions of the exact location must be precise.
This fridge has been in place for just a couple of weeks and we do expect to have many years of use from it. This is no small investment in either purchase or installation, this size appliance is the flagship of the company and is a significant thing to deliver and install, and as a built-in item, the exact dimensions of the exact location must be precise.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
too expensive for what you get
on November 18, 2025
Posted by: raha
[This review was collected as part of a promotion.] It's not very deep, so there's not much room as a regular fridge. The doors are squeaking after 4 months, and I am not sure if the warranty will cover this. Also had two plastic pieces come off the interior of the fridge.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, November 19, 2025
The case depth on a "built-in" style refrigerator is very similar to a counter-depth design. This design provides a more custom appearance. The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with paraffin wax, petroleum jelly, or mineral oil. Apply the lubricant then work the door back and forth until the sound goes away. If you continue to have an issue, we encourage you to contact our Cafe Appliances service team Bodewell. You may reach them by calling 1-833-426-3393. You may also call our GE Parts & Accessories Store for assistance in identifying the plastic parts you've found. You may reach our parts team by calling 1-877-959-8688.
Written by a customer while visiting cafeappliances.com