Customer reviews from cafeappliances.com
Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
76
4 Stars
34
3 Stars
20
2 Stars
13
1 Star
20
64%of customers recommend this product.
(
80 out of
125)
Customer Reviews for Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
2
too expensive for what you get
on November 18, 2025
Posted by: raha
[This review was collected as part of a promotion.] It's not very deep, so there's not much room as a regular fridge. The doors are squeaking after 4 months, and I am not sure if the warranty will cover this. Also had two plastic pieces come off the interior of the fridge.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, November 19, 2025
The case depth on a "built-in" style refrigerator is very similar to a counter-depth design. This design provides a more custom appearance. The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with paraffin wax, petroleum jelly, or mineral oil. Apply the lubricant then work the door back and forth until the sound goes away. If you continue to have an issue, we encourage you to contact our Cafe Appliances service team Bodewell. You may reach them by calling 1-833-426-3393. You may also call our GE Parts & Accessories Store for assistance in identifying the plastic parts you've found. You may reach our parts team by calling 1-877-959-8688.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
It’s a very good refrigerator
on December 2, 2025
Posted by: 2nd GE Refrigerator
from New York
[This review was collected as part of a promotion.] The product is a good product. But for the price it could have a more compartments.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
No Ice
on January 19, 2026
Posted by: Gbjones
from Wichita KS
After paying to install four replacement ice makers after the original one quit last June we still don’t have ice
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, January 22, 2026
We are sorry to hear your experience with your refrigerator's ice maker not working. We see that you are working with one of our agents and service team. We're confident our service team will provide a resolution, and we recommend continuing to work with them directly.
Written by a customer while visiting cafeappliances.com