Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
76
4 Stars
35
3 Stars
20
2 Stars
14
1 Star
21
64%of customers recommend this product.
(
81 out of
126)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
1
Expensive Price, very poor quality
on January 6, 2021
Posted by: Regretful in Scottsdale
from Scottsdale AZ
Three weeks after purchasing this expensive, built in refrigerator, the ice maker failed. Two months, and two service visits later, problem not resolved. Very poor quality at a premium price. Would not recommend.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 8, 2021
Hello-We are very sorry to hear you are having this issue with your new refrigerator. This is not the ownership experience we want for you and your family. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So Far So Good
on January 6, 2021
Posted by: sofarsogood
from Santa Barbara, CA
Replaced a very bad Samsung with this built in refrigerator. The Sam.. left us with a bit of PTSD in regards to refrigeration in general.... Love the Cafe side by side doors so that we don't have to pile stuff into a freezer drawer. Runs quiet and is great at making ice.
Looks like a GE Monogram for a little bit less.
Looks like a GE Monogram for a little bit less.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Icemaker broke from day 1
on December 31, 2020
Posted by: Bob2715
from Ny ny
I bought this 3 weeks ago and I wish I didn’t it has been nothing but a headache
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, January 4, 2021
Hi there, Bob2715 - Thanks for taking the time to post a review on your refrigerator. We hate to hear of the difficulty you've experience and are surprised this would happen. Please take advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. We hope this helps. Thanks again for the review! -Mikayla@CAFE
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Built In
on December 16, 2020
Posted by: Glor
from St Petersburg, FL
This is an awesome refrigerator, the water dispenser feature is such a great feature,.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on November 25, 2020
Posted by: Feebs
Beautiful looking fridge. Very efficient and quiet. I have only owned it for a month so fare so good.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good choice if a built-in is only option.
on November 16, 2020
Posted by: GoldenLily1123
from Douglassville, PA
Bought to replace a broken built-in fridge. Would not ever buy a built-in if we had had time to modify cabinets, etc. due to the high cost. I just don’t see the benefit versus a standard fridge other than the appearance. It’s a nice fridge, although the door shelves seem a bit flimsy. I do love the Autofill feature on the water dispenser. I am a huge fan of GE Cafe Appliances. I had them at our prior home and loved the appearance and function. Seems fairly quiet and cools/freezes well.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CafeAppliances, Cafe Appliances, November 20, 2020
Hello GoldenLily1123, thank you for your review. We would love to hear from you about how we can make your experience with our products better. Please feel free to reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for choosing Café Appliances!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
nice light and excellent interior
on October 22, 2020
Posted by: Linval
This was a replacement refrigerator and I love the looks and function of it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointed....
on October 16, 2020
Posted by: Greatly Disappointed
from California
This new refrigerator was delivered and installed on 7/20/20. The fridge section is only at 50 degrees Farenheit even though it's set at 36. Freezer section is fine and maintaining 0 degrees. The fridge section not maintaining the set temperature started happening about 3 weeks ago. Promptly called GE to schedule a technician and earliest available appointment was a week out. When the tech arrive, he could find nothing wrong with the system. He talked to GE Service Center and wound up ordering a new main board and door switches in the hopes of resolving the issues. Board and switches are scheduled to arrive 11/19. Good thing we have an old Monogram in the garage that keeps plugging along. We're going to end up waiting over 2 months to see if the first fix corrects the problem. Very disappointed in this new Cafe Refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com