Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
This is a well made, beautiful refrigerator!
on February 11, 2021
Posted by: Jana
from Woodland Hills, CA
This refrigerator was delivered today and is beautiful! The delivery crew was amazing. It was no small job getting the 48" refrigerator. through the doorway, up a step, and tipped upright, without damaging the wood floors and walls/ceilings! These guys were very careful and went above and beyond! I highly recommend this delivery service as well as this GE Cafe refrigerator!
We purchased this to replace an 11 year old refrigerator that we had been having too many issues with. We waited the initial 24 hours for it to get to the correct temperature. It didn’t happen. The freezer worked but the refrigerator side never got below 53 degrees. The service technician came out and told us the evaporator fan was not working and has to be replaced ON A BRAND NEW, NEVER USED PRODUCT. We are currently awaiting the tech to come and replace the fan. The other product that we replaced was also a GE built-in that had the same problem. So disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 9, 2021
Hello Meesha- We appreciate you taking the time to share your review. We are so sorry for the issues you are having. This is not the ownership experience we want for you and apologize for your inconvenience. If further assistance is needed, please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator. Joyce@Cafe
I like the room inside both the freezer & refrigerator sides. Very light & roomy
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hello there Geri79,
We appreciate you taking time to share your review. We're so glad to know that you are enjoying your refrigerator and the room it provides! We hope all is well. Mike@Cafe
Beautiful frig but the loudest one I have ever own
on February 3, 2021
Posted by: Party favor
from Clearwater, Fl.
Everything about the frig is great except for the operating noise level. Water spout is quite as is the ice dispenser, but the noise level is loud when the compressor runs.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 4, 2021
Hello Party favor-We appreciate you taking the time to share your review. This is a beautiful refrigerator and we are so happy that you are enjoying the spacious interior and the water and ice dispenser. We can understand your concern, in regards to the sound level. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please reach out to our GE Answer Center at 1-800-626-2000 if you have questions. We are always happy to help! Joyce@Cafe
This new model is a very reasonable price compared to the other built in brands. It has great features like the water and ice dispenser and the cooled drawers. Lighting is very good and vastly improved from the older model
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 1, 2021
Hello Milkman-We appreciate you taking the time to share your review. Thank you for your loyalty to our brand. We hope this new refrigerator will last just as long as your previous model. We appreciate your feedback and are so happy you are loving the lighting and the features. Please let us know if you have questions in the future, we are always happy to help! Joyce@Cafe
We purchased this refrigerator last month and so far, we love it! The auto sensing feature is so great! I can hit the button a turn to do something else while my water glass fills!
2nd service call in 2 months. This is not a good value for the money. Would never buy again. Poorly designed. Hard to use.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 18, 2021
Hello Her21- Thank you for taking the time to share your feedback. We are so sorry to hear you are having this issue with your new refrigerator. This is a beautiful model and can understand your frustration and apologize for your inconvenience. If you continue to have issues. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe