Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
76
4 Stars
36
3 Stars
20
2 Stars
14
1 Star
22
65%of customers recommend this product.
(
82 out of
127)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Prefect Match
on July 16, 2021
Posted by: Lee39
from Central Point Oregon
I bought this to replace another built-in refrigerator/freezer and it fit the space and matched my other appliances perfectly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice look but...
on June 22, 2021
Posted by: DJinAZ
from Scottsdale
Got a second one after the first one was delivered damage. We are 3 months in and already having freezer issues.. Making sounds and spits small ice cubes out in the freezer..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 23, 2021
Hello- We are so sorry to hear you've had this experience and apologize for your inconvenience. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Here's a link to view normal sounds you will hear from your refrigerator.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Better and better
on June 12, 2021
Posted by: ScAlMo
from Madison, NJ
Had this refrigerator for 19 years before we decided to replace it. It was great and the new one is even nicer. Bright inside, easy to open and close, lots of room in the refrigerator. Would like some more room in the freezer but that’s because we have the 42” and not the 48”
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Everything is great but the ice maker
on May 29, 2021
Posted by: Drew1
from Savoy, IL
A lovely built-in fridge that looks great in our kitchen and is largely quite functional. We've owned for about one year now and going on our 3rd ice-maker. You would think for the price tag, that somehow GE could make a decent ice-maker. Unreal.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
My Review for CSB48YP2NS1 - Aesthetically Wows!
on May 28, 2021
Posted by: Derrian91
from Louisville, KY
Beautiful centerpiece for the kitchen to standout when guest visit our home. Lighting is incredible and most of functionality are as expected. The only suggestion for improvement is ice dispensing speed could be quicker.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous Fridge
on May 25, 2021
Posted by: Yes234
from Philadelphia
We are so happy with our purchase. The smart auto fill feature is our favorite. It’s not loud at all. Makes our kitchen look so good. I do wish the inside would reflect the outside more. The drawers are plastic.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Love it but it’s so loud
on May 24, 2021
Posted by: Frankie0420
from Tamp, fl
Hi I love my new fridge but, I was not expecting for spending almost 8,000 for a fridge that it would be most of the day so loud. I can here it all the way up to my second floor of my house.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, May 26, 2021
Hi there, we truly appreciate you choosing this beautiful refrigerator for your home and taking the time to share your review! While we're very excited that you have been loving your refrigerator so far, we are very sorry to hear that you are experiencing noise issues. We sincerely apologize for the disappointment, as we understand that this would be very frustrating, and have shared your feedback with our design team for improvement. We recognize that this is premium appliance and it is extremely important to us that your experience using it is a reflection of that value. Given this, we would love to offer you guidance in operating noise!
While our refrigerators are designed with as quiet of a performance as possible, newer refrigerators have more features and use more advanced technology than older models. For example, the high efficiency compressor may run faster and longer, and you may hear a high-pitched hum while it is operating. You can learn more about the normal operating sounds you may hear on page 28 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf.
You can also find more information on refrigerator noise in this support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901. These resources will be very helpful for you to determine if the sounds you are hearing are within normal operation, as well as offer tips for things you can check to reduce operating noise.
We sincerely hope that this information helps to improve your experience and look forward to the opportunity to serve and support you with your refrigerator in the years to come. All the best! -Eliza@Café
While our refrigerators are designed with as quiet of a performance as possible, newer refrigerators have more features and use more advanced technology than older models. For example, the high efficiency compressor may run faster and longer, and you may hear a high-pitched hum while it is operating. You can learn more about the normal operating sounds you may hear on page 28 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf.
You can also find more information on refrigerator noise in this support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901. These resources will be very helpful for you to determine if the sounds you are hearing are within normal operation, as well as offer tips for things you can check to reduce operating noise.
We sincerely hope that this information helps to improve your experience and look forward to the opportunity to serve and support you with your refrigerator in the years to come. All the best! -Eliza@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beauty
on May 11, 2021
Posted by: Julie NJ
from NJ
Other than the wait time, this fridge is wonderful. East wifi set up, auto fill works great, and it’s a beauty.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com