Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
76
4 Stars
35
3 Stars
20
2 Stars
14
1 Star
21
64%of customers recommend this product.
(
81 out of
126)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
excelente producto
on November 8, 2021
Posted by: frfranco
from Miami
Es de muy buena terminación minuciosa, y el funcionamiento es impecable, sin ruidos
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Lemon
on September 11, 2021
Posted by: Leaking
from PA
Water dispenser keep leaking and dripping, will this stop at some point
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, September 15, 2021
Hello - Thanks for your feedback. We are sorry the water dispenser keeps leaking and dripping.
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
If water continues to drip long after the glass has been removed, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Cafe
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
If water continues to drip long after the glass has been removed, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
well lit frig!
on September 7, 2021
Posted by: JK18
from Novelty, OH
This frig is very sleek, well lit and very spacious. Happy there is no egg storage which is such a waste of space.
I would recommend this to a friend!
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, October 7, 2021
Hello, thank you for your review and feedback. We're glad to hear that you have been overall pleased with your new refrigerator's capacity and design. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. Welcome to the Café Appliances Family! -Chris@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
An Elegant and a smart frig
on August 1, 2021
Posted by: Omid
Our Cafe frig has a smart design, and has adequate room to meet our need.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Same Old Refrigerator
on July 27, 2021
Posted by: Willie55
from Sacramento, CA
I had a 20 year old Profile version of this Refrigerator. This new one is basically the same one will led lights, different ice maker, auto water fill, water filter and network connection. They removed the butter dish (not sure why.) It is not very energy efficient. I can't get ice to dispense without some landing on the floor. I see no real use for the network connection, the functionality could easily be replace with a few indicators on the front. But I guess that's why, it is easer to bolt on the network app than update the old design. I seem to be suckered into this Refrigerator because the handle matches my new oven.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , July 28, 2021
Hello,
We're truly sorry to hear that you are not satisfied with your refrigerator. We can certainly understand your disappointment and will be sure to share your feedback and concerns with the development team. If you need anything, we're always here to help! Mike@Cafe
We're truly sorry to hear that you are not satisfied with your refrigerator. We can certainly understand your disappointment and will be sure to share your feedback and concerns with the development team. If you need anything, we're always here to help! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Too small, low quality...
on July 26, 2021
Posted by: shah
from Baltimore, MD
The storage space is deceptively small -- we find it difficult to fit all our weekly groceries, there's always multiple piles of groceries stacked upon each other. Further aggravating us is the fact that the ice maker broke after two (2) months of use, and we had difficulty getting GE to service the unit.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , July 28, 2021
Hi there,
We're so sorry to hear that your refrigerator does not have the space you need and that your ice maker broke and needed to be repaired. We certainly understand how both of those can be inconveniences. We'll be sure to pass this information back to our development team. Take care! Mike@Cafe
We're so sorry to hear that your refrigerator does not have the space you need and that your ice maker broke and needed to be repaired. We certainly understand how both of those can be inconveniences. We'll be sure to pass this information back to our development team. Take care! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Prefect Match
on July 16, 2021
Posted by: Lee39
from Central Point Oregon
I bought this to replace another built-in refrigerator/freezer and it fit the space and matched my other appliances perfectly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice look but...
on June 22, 2021
Posted by: DJinAZ
from Scottsdale
Got a second one after the first one was delivered damage. We are 3 months in and already having freezer issues.. Making sounds and spits small ice cubes out in the freezer..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 23, 2021
Hello- We are so sorry to hear you've had this experience and apologize for your inconvenience. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Here's a link to view normal sounds you will hear from your refrigerator.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com