Customer reviews from cafeappliances.com
Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
76
4 Stars
34
3 Stars
20
2 Stars
12
1 Star
21
64%of customers recommend this product.
(
80 out of
125)
Customer Reviews for Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
4
Wonderful in many ways!
on October 23, 2022
Posted by: Zzann
from Tucson, AZ
Wonderful in many ways! Bright, easy to see everything, and quiet. The only small thing is the occasional drip on the tray underneath the water and ice dispenser leaves spots. Which I have found I can actually remove by scraping with my fingernail and I just put a very thin layer of cooking oil on it to keep it looking perfect! (I am not crazy about the finish and how every touch leaves fingerprints)
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Love the fridge - hate the ice dispenser
on October 27, 2022
Posted by: JJ64
from Haven beach NJ
Purchased Cafe French door refrigerator bottom freezer with ice and water dispenser in door. Refrigerator and freezer are great - well designed, very functional. Ice dispenser is awful. Ice on the floor, and BREAKS GLASSES. Should only dispense into plastic cups - and the be prepared to clean up ice cubes that wind up on the floor, under fridge, under dish washer etc. Also be ready to clean up broken glass.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 28, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
A great fridge when working
on October 29, 2022
Posted by: Calp
from cherry hill, nj
So far we have this fridge for five month and some how the ice maker just started to make less ice and eventually stopped. Then I noticed a frozen water fall forming from the ice maker. Now it just stopped making ice even though I cleaned off all the ice around and inside the ice maker.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kianna@Café , Café , November 2, 2022
We're happy to hear that you like your refrigerator's appearance, but we're sorry that you have been having trouble with the icemaker. Your experience is important to us, and we'd like to offer some help.
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
What an amazing Cafe Fridge
on December 9, 2022
Posted by: A gorgeous unit
Beautiful looking fridge!
Can’t wait to start using it!
Can’t wait to start using it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Fridge That Works
on December 21, 2022
Posted by: SFM54
from Greensboro, NC
My new kitchen was finished two days before family arrived from out of town for two weeks, and straight into large holiday meals for 11. The fridge compartment is not as big as one might think when first looking inside, but we had a massive amount of fresh food stored in the fridge and never had any trouble finding it. Never had to remove half a shelf worth of items to see what got buried in the back. Both the fridge and the freezer have done a great job of maintaining the set temp (I checked). And the ice maker works well, so no complaints. I have an open plan living area, and was concerned about how loud the fridge might be based on other reviews. Overall it is unnoticeable. There are a few cycles that I have noticed because my house is so quiet, but shortly after I notice a sound from the fridge the cycle ends. My previous two non Café fridges both clicked, gurgled, whirled, and made lots of noise. I'm very happy with how quiet my Café fridge is. As I live alone I do not need a lot of freezer space, but I love the freezer layout and baskets. I did need to look at the manual to see how to change settings. It was easy, but not intuitive the first time (who reads directions?). The kids love the auto fill on the front. Overall, I am extremely happy with the appearance, functionality, and quietness of this fridge. Plus it matches the rest of my Café appliances.
I would recommend this to a friend!
Response from cafeappliances.comBy Dianna@Café, Café_Appliances, December 22, 2022
Hello- We appreciate you taking the time to leave us your review. Congratulations on your new Café purchase! It really means a lot to us to know that we are on the right track with providing customers with great appliances that are going to bring joy to their homes. We hope you continue to be pleased with your new Café refrigerator and other Café appliances for many years to come! If you need anything else in the future, please let us know. All the best! Dianna@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Gorgeous and well-organized storage
on December 27, 2022
Posted by: Lynne10
from Marin Co, CA
I'm mostly extremely happy with this fridge. My only quibble is that the freezer section is too constricted and compact. A lot of things I like to freeze (casseroles, large pizzas, baguettes) don't fit easily. The refrigerator side, however is very spacious, and the shelving inside the door is great.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Underwhelmed
on March 2, 2023
Posted by: Butter29
from Queen Creek, AZ
Refrigerator cost a lot and does not perform any better than a normal refrigerator. Auto water fill works intermittently. Water comes out slowly
Response from cafeappliances.comBy Adrian@GEA, GE_Appliances, March 3, 2023
Hello there! Thank you for providing us with your feedback. We are so sorry to hear that this refrigerator did not live up to your expectations. We understand the disappointment this has caused, and we deeply apologize. We will be reaching out to you directly via email to gather more information regarding your Auto Fill feature. We appreciate you choosing Cafe Appliances for your home. We look forward to connecting with you soon! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The Centerpiece of the Kitchen
on March 7, 2023
Posted by: Leah221
from Chicago, IL
This refrigerator is a big investment, but in my opinion, worth it! It is the centerpiece of our kitchen, and everyone knows the kitchen is the hub of the house! It has a huge capacity, and the interior lighting is top notch. It makes everything so easy to find - even when coming down in the dark to grab a quick snack! I find that with everything so easy to find, we waste far less food! My favorite feature though is the auto fill water dispenser! You can push a button, and come back to a filled bottle or glass! This makes filling up water bottles for school and sports a breeze! I am so glad we shopped around to find the perfect fridge for our space!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com