Customer reviews from cafeappliances.com
Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.8
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
76
4 Stars
34
3 Stars
20
2 Stars
12
1 Star
21
64%of customers recommend this product.
(
80 out of
125)
Customer Reviews for Caf - 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
3
disappointed
on July 14, 2022
Posted by: Frank F
from San Diego
started to make loud noises from icemaker motor from second week
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 15, 2022
Hi there,
Thanks for takin the time to leave a review. Sorry to hear about the loud icemaker noises you're hearing. In this case, take a look at the following article to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.94988572.1621076406.1657639873-1391095742.1657639873
If you continue to have issues, or if the noise gets worse, we'd recommend reaching out to our service team, here, to take advantage of your warranty: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of soon.
All the best,
Michael@Cafe
Thanks for takin the time to leave a review. Sorry to hear about the loud icemaker noises you're hearing. In this case, take a look at the following article to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.94988572.1621076406.1657639873-1391095742.1657639873
If you continue to have issues, or if the noise gets worse, we'd recommend reaching out to our service team, here, to take advantage of your warranty: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Happy
on July 21, 2022
Posted by: deweygolf
from Richland WA
It is an awesome appliance from the sensor water dispenser to the lighting. It is a great looking refrigerator and given its narrow depth it is very easy to use and find your food.
It is a great finishing touch for our kitchen.
It is a great finishing touch for our kitchen.
It was tough to have installed and took some doing, so it would have reduced a lot of stress to confirm that the company I purchased it from had experience installing. They did install it and it worked out great, but it was a challenge (heavy top heavy refrigerator)
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great value, appearance and service.
on July 21, 2022
Posted by: Cookie2
from Chesterfield, Va
Sleek appearance. Excellent lighting. Easy to clean. Great value!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loving our new spacious fridge/freezer!
on July 22, 2022
Posted by: Fridgeme
Nothing beats having a brand new appliance! It’s bright, spacious, and we love the ice dispenser. The cubes are cute and smaller than the average cube size which is great. All the shelves have plenty of space between.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on August 9, 2022
Posted by: Nazli Khan
from Carmel, Indiana
Love the auto dispense function and the photo cell that turns the water dispenser light when dark. Great shelf space and look sleek and beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use and so far it is working great.
on August 13, 2022
Posted by: CarlD
from Taos,NM
Only had it for a couple of weeks and love it. It appears to be a well built product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointed
on September 2, 2022
Posted by: Buyers Remorse
from Temecula
This refrigerator is overpriced for the features and definitely disappoints! The ice maker is horrible and started malfunctioning after the first year. The freezer storage is inadequate. This unit is a nightmare to clean should a spill occur. This refrigerator is 2 years old and a HUGE disappointment. Definitely not worth the money. I would never purchase again or recommend it!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 8, 2022
Hi, thanks for leaving a review. It can be frustrating for an appliance to need repairs after 2 years, and we're sorry you're going through this with your refrigerator. This isn't the experience we want for you at all and we'd like to help. We'll have an agent contact you via email for more information. Thank you for your patience and we look forward to speaking with you.
Sylvia@Cafe
Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Ice Maker ice falling out
on October 7, 2022
Posted by: ATrust
from New York
Hi, We really like our fridge, but there is a definite issue with the ice maker. We have had the fridge a little over two years and the ice falls out of the icemaker onto shelves in the freezer. When you open the door ice falls out. I've read multiple reviews where this is clearly an issue. At this point GE should have a fix for this. Is there a fix for this? I've removed and empties the ice tray and reset it...all to no avail. Is there a recall or a fix for this issue?
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com