Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
4
beautiful machine
on December 21, 2023
Posted by: Lewi
from Texas
Beautiful fridge. The 4 stars is because it is loud and makes a vibrating sound when the motor runs. Also, the ice machine makes small ice cubes and takes a while to fill.
I loathe this refrigerator for a number of reasons. First, this is a "thin" model, which means you don't have a lot of space for bigger items in either the fridge or freezer. That's on me, since we knew we had to get this size for our remodeled kitchen.
But the icemaker has broken twice since we've had it for 2.5 years. And when the icemaker does work, it's very slow.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice maker is not working and we're happy to help.
We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our Cafe Appliances family. -Charlie@Cafe
Great looking fridge and versatile. However, not enough lighting in freezer as all lights are in the rear and when items placed, lighting is convered. Nothing on top or sides. Fridge arrived with 2 small dents on the freezer door. Stainless appears to be of inferior quality. Fridge is noiser than the Sub-Zero we had for 20 years.
Response from cafeappliances.comBy Adrian, GE_Appliances, December 11, 2023
Hi! Thank you for your feedback. We are so sorry that your new refrigerator has not lived up to your expectations due to the lighting in the freezer, the cosmetic damage, and the noise level while in use. This is not the consumer experience that we strive for, and we will be sure to share these comments with our product design teams for review.
We are honored that you chose Cafe Appliances for your home, and we are confident that this refrigerator will serve you for many years to come. Please let us know if we can be of any further assistance. - Adrian@Cafe
There are several improvements that I really like in my new refrigerator. The lighting is so much better than the GE monogram I had before but the freezer side is not as bright as the fridge side. There is no butter garage in the door, the ice doesn't always go in to the glass(although II like the smaller cubes). This is the model that was available to me in the shortest amount of time so maybe I would have been happier with another monogram but I couldn't wait 6 months to replace my refrigerator! I also wish I could have paneled doors like before but the wait was much longer!
Overall, I like this refrigerator better than the sub=zero it replaced. The relative sizes of the refrigerator and freezer space work well for our family. My husband thinks the ice cubes are smaller than he would like them to be, and that the speed with which the ice is dispensed is more sluggish than he would like it to be. The LED interior lighting and auto-fill water function are great features, as is the adjustable-temperature produce drawer. I am very happy with this refrigerator..