Customer reviews from cafeappliances.com
Caf - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
75
4 Stars
34
3 Stars
20
2 Stars
12
1 Star
24
63%of customers recommend this product.
(
79 out of
125)
Customer Reviews for Caf - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
5
This is a well made, beautiful refrigerator!
on February 11, 2021
Posted by: Jana
from Woodland Hills, CA
This refrigerator was delivered today and is beautiful! The delivery crew was amazing. It was no small job getting the 48" refrigerator. through the doorway, up a step, and tipped upright, without damaging the wood floors and walls/ceilings! These guys were very careful and went above and beyond! I highly recommend this delivery service as well as this GE Cafe refrigerator!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great but annoying intermittent noise
on February 13, 2021
Posted by: Miz3000
from Orlando, FL
The Profile built in fridge looks great and performs well except the produce drawer emits a loud annoying high pitched hum whenever it’s cooling feature is on, which is often. Also, the lack of a butter bin is a little frustrating.
Five stars on appearance and performance so far.
Five stars on appearance and performance so far.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Miz3000 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled you are happy with the cooling performance and appearance of your refrigerator. We are concerned and deeply sorry about the intermittent high pitched sound you are hearing and can certainly understand how that could be annoying. We encourage you to schedule a service appointment to have this checked by an authorized service location. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an in-warranty service appointment. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Needs to improve
on February 17, 2021
Posted by: EllieB
from San Diego
The lighting in the freezer is very dim which makes it difficult to find items. Freezer space is very small.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
Hi EllieB - Thank you for taking the time to post a review on your new Cafe refrigerator. We are very sorry to hear you find the interior lighting in the freezer to be dim making it difficult for you to see inside the compartment. We can certainly understand and apologize for any inconvenience this may cause you. To ensure the unit is operating as designed, we would recommend having service check the refrigerator during the warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST. to schedule a service appointment. We will be happy to forward your concerns regarding the LED lighting and the interior capacity of the freezer to our refrigeration design team for future product considerations. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice handles, good interior light
on February 24, 2021
Posted by: Lizj
from Tacoma Wa
I bought this and it arrived fully boxed but when removed from box it was with a semi large dent on the front door and also on the upper back panel . It was a real shame.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello Lizj- Thank you for taking the time to share your review. We are so sorry to hear this happened. This is definitely not the ownership experience we want for you and your family. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love auto fill
on February 24, 2021
Posted by: JaxP
from Key west
The look and design is great. I didn’t know how much I would love the auto fill water feature. The fact that it senses when it full is brilliant. I find I drink more water because of it. Like the interior LED in the drawers and backlighting are beautiful and make Igor easy visibility and access. It made a high pitched whirring noise when we first got it but settled down after a few days.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello RPJP- Thank you for taking the time to share your review. We are so happy to hear the Auto Fill feature is helping you to drink more water. That is always a plus! We are so pleased to hear that you are enjoying all the features and that the sound you were hearing initially dissipated. Please review the following link that will have normal sounds listed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If you need anything in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
More Space!
on February 25, 2021
Posted by: markbless
from Tucson, AZ
The design enhancements on the built-in Cafe give us a lot more storage space than we had with our older built-in Profile. Love the LED lighting, and it is fun demonstrating the auto-fill feature at parties!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Not a lot of frills but works well
on March 1, 2021
Posted by: L and L
from Scottsdale, AZ
Bought this via looking at photos & reading specs online. We trust GE products & this was reasonably priced. Though disappointed that the freezer lighting was pretty dim, we are so far satisfied with this refrigerator. Will recommend!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 2, 2021
Hello L and L- Thanks for taking the time to share your review. We appreciate your feedback regarding the freezer lighting and will be sure to share this with our engineering and design teams. We are happy to hear you are satisfied and we truly appreciate your recommendation. Please reach out to our GE Answer Center at 1-800-626-2000 if you have any questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome look and function
on March 6, 2021
Posted by: Rethunk
from Seattle
Bought the fridge earlier this year, excellent performance and look!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com