Customer reviews from cafeappliances.com
Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
75
4 Stars
36
3 Stars
20
2 Stars
14
1 Star
25
64%of customers recommend this product.
(
81 out of
127)
Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
3
Check the features closely!
on March 7, 2024
Posted by: Sego
Just had ours installed today (GE Cafe 48” side by side refrigerator), replacing the Monogram we previously owned and loved . Very disappointed to see no internal temperature display, thinking I had the wrong fridge, since I had been studying the features extensively. Come to find out that while we were considering the option of ‘no water/ice dispenser’, the pictures of that unit show the refrigerator/freezer temperature panel. In the end we decided to purchase the unit that has the water/ice dispenser. So today as I look at the photos of the two refrigerators to check on the features, I realize there is no temperature panel if you get the water/ice dispenser. I am greatly disappointed to find that I was knowingly paying more for the dispenser, but unknowingly also losing a feature I thought was included. Cheap move. Also, my water dispenser keeps dripping….
Response from cafeappliances.comBy Adrian, GE_Appliances, March 8, 2024
We are extremely apologetic about this refrigerator not living up to your expectations due to the temperature display. If you notice that you have water dripping briefly after you use the dispenser, this is normal. This dribble of water (few drops) could occur for a few seconds after you have pulled your glass away from the dispenser. A few drops is normal, but you can also prevent water from missing the glass and dripping down the cradle area by moving glass slower when removing it from the cradle. Thank you for choosing Cafe Appliances for your home, and we will be sure to pass these comments along to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking fridge
on March 2, 2024
Posted by: Tcotter29
from Rapid city, Mi
Installation and delivery was smooth. Had it 1 month. Beautiful looking fridge, easy to wipe fingerprints off. Like the autofill. Doesn’t work perfect always, but is nice little feature. Happy so far!
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, March 7, 2024
We’re so happy to hear that you’ve been impressed with the refrigerator and the autofill feature. We love all the outstanding organization options it offers.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful fridge
on February 29, 2024
Posted by: Samfam
This fridge has a sleek, and modern look. It is very spacious and well lit inside. Of course, it keeps our food fresh and cold. I love how discreetly placed the brand name is placed also.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator
on February 17, 2024
Posted by: Ben Creedy
from Missouri
We really like this refrigerator. Some of the reviews mention problems with the ice maker being too loud, but we have had this refrigerator for about 10 months and have had no problems with the icemaker.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
TOO LOUD, NOT SURE IF IT IS WORKING PROPERLY
on January 13, 2024
Posted by: Dan240
The fridge is overall amazing BUT it is VERY LOUD! We were not expecting a completely silent fridge BUT for a very high end refrigerator, we were not expecting hearing it multiple rooms away. Maybe we have a defective unit...
The good news is that we are pleased with it in all other aspects (other than having to wear hearing protection when the motor is running (#dadjoke).
The good news is that we are pleased with it in all other aspects (other than having to wear hearing protection when the motor is running (#dadjoke).
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 24, 2024
Hi,
Thank you so much for taking the time to share how things are going with your new refrigerator. We completely understand your concern about the noise and we're more than happy to assist you today! Please refer to the links below for information on sounds your unit may make:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you believe there maybe an issue with the refrigerator, please take advantage of your warranty and schedule service to come check it for you. To schedule an appointment online, visit us at cafeappliances.com/service.
We appreciate the feedback provided. Best wishes! - Tierra@Cafe
Thank you so much for taking the time to share how things are going with your new refrigerator. We completely understand your concern about the noise and we're more than happy to assist you today! Please refer to the links below for information on sounds your unit may make:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you believe there maybe an issue with the refrigerator, please take advantage of your warranty and schedule service to come check it for you. To schedule an appointment online, visit us at cafeappliances.com/service.
We appreciate the feedback provided. Best wishes! - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very spacious
on January 9, 2024
Posted by: Jon your
from Sarasota FL
We love this refrigerator.
It looks beautiful in our home and fit all our needs!
It looks beautiful in our home and fit all our needs!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not impressed
on December 26, 2023
Posted by: LPM23
from Mesa, AZ 85207
I previously had a GE Monogram and replaced it after 19 years with the Cafe'. It is extremely noisy and the water dispenser is slow, ounce reader is incorrect and the ice jams often spilling into the freezer.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe-Appliances, January 9, 2024
Hello,
Thank you so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We want to help!
It is normal for the refrigerator to make some sounds during operation. Please refer to the links below for more information on this as well as your other concerns with the unit :
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21758
If the suggestions above don't seem to resolve the issues, please visit us at cafeappliances.com/service to schedule a service appointment.
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@Cafe
Thank you so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We want to help!
It is normal for the refrigerator to make some sounds during operation. Please refer to the links below for more information on this as well as your other concerns with the unit :
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21758
If the suggestions above don't seem to resolve the issues, please visit us at cafeappliances.com/service to schedule a service appointment.
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful In-N-Out kitchen, works great, features.
on December 22, 2023
Posted by: Fred Aurora
This is a great refrigerator! Price is about $3,000 less than comparable models but had similar features and quality. I installed myself and instructions were spot on. We’ve used to 2 months now and it is great. Interior lighting is great, temp control spot on.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com