Customer reviews from cafeappliances.com
Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
69
4 Stars
32
3 Stars
20
2 Stars
11
1 Star
19
63%of customers recommend this product.
(
75 out of
119)
Customer Reviews for Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
5
My last GE fridge lasted 17 years!
on January 30, 2021
Posted by: Milkman
from NE
This new model is a very reasonable price compared to the other built in brands. It has great features like the water and ice dispenser and the cooled drawers. Lighting is very good and vastly improved from the older model
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 1, 2021
Hello Milkman-We appreciate you taking the time to share your review. Thank you for your loyalty to our brand. We hope this new refrigerator will last just as long as your previous model. We appreciate your feedback and are so happy you are loving the lighting and the features. Please let us know if you have questions in the future, we are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful frig but the loudest one I have ever own
on February 3, 2021
Posted by: Party favor
from Clearwater, Fl.
Everything about the frig is great except for the operating noise level. Water spout is quite as is the ice dispenser, but the noise level is loud when the compressor runs.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 4, 2021
Hello Party favor-We appreciate you taking the time to share your review. This is a beautiful refrigerator and we are so happy that you are enjoying the spacious interior and the water and ice dispenser. We can understand your concern, in regards to the sound level. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please reach out to our GE Answer Center at 1-800-626-2000 if you have questions. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on February 4, 2021
Posted by: Geri79
from Hamilton NJ
I like the room inside both the freezer & refrigerator sides. Very light & roomy
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hello there Geri79,
We appreciate you taking time to share your review. We're so glad to know that you are enjoying your refrigerator and the room it provides! We hope all is well. Mike@Cafe
We appreciate you taking time to share your review. We're so glad to know that you are enjoying your refrigerator and the room it provides! We hope all is well. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Arrived NOT COOLING
on February 8, 2021
Posted by: Meesha
from FL
We purchased this to replace an 11 year old refrigerator that we had been having too many issues with. We waited the initial 24 hours for it to get to the correct temperature. It didn’t happen. The freezer worked but the refrigerator side never got below 53 degrees. The service technician came out and told us the evaporator fan was not working and has to be replaced ON A BRAND NEW, NEVER USED PRODUCT. We are currently awaiting the tech to come and replace the fan. The other product that we replaced was also a GE built-in that had the same problem. So disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 9, 2021
Hello Meesha- We appreciate you taking the time to share your review. We are so sorry for the issues you are having. This is not the ownership experience we want for you and apologize for your inconvenience. If further assistance is needed, please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
This is a well made, beautiful refrigerator!
on February 11, 2021
Posted by: Jana
from Woodland Hills, CA
This refrigerator was delivered today and is beautiful! The delivery crew was amazing. It was no small job getting the 48" refrigerator. through the doorway, up a step, and tipped upright, without damaging the wood floors and walls/ceilings! These guys were very careful and went above and beyond! I highly recommend this delivery service as well as this GE Cafe refrigerator!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great but annoying intermittent noise
on February 13, 2021
Posted by: Miz3000
from Orlando, FL
The Profile built in fridge looks great and performs well except the produce drawer emits a loud annoying high pitched hum whenever it’s cooling feature is on, which is often. Also, the lack of a butter bin is a little frustrating.
Five stars on appearance and performance so far.
Five stars on appearance and performance so far.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Miz3000 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled you are happy with the cooling performance and appearance of your refrigerator. We are concerned and deeply sorry about the intermittent high pitched sound you are hearing and can certainly understand how that could be annoying. We encourage you to schedule a service appointment to have this checked by an authorized service location. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an in-warranty service appointment. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible
on February 14, 2021
Posted by: Lee618
from Houston, TX
Very poor quality. Disappointed with the quality of the furnished product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Lee618 - We are deeply sorry to hear of your disappointment with your new Cafe refrigerator. This is certainly not what we would expect to hear regarding this model refrigerator. If you would like to discuss your concerns further, please contact us: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the complete model and serial numbers for your refrigerator. We wish you all our best! Vikki@Cafe
Please be sure to include a copy of your review, your name, address, phone number and the complete model and serial numbers for your refrigerator. We wish you all our best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Needs to improve
on February 17, 2021
Posted by: EllieB
from San Diego
The lighting in the freezer is very dim which makes it difficult to find items. Freezer space is very small.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
Hi EllieB - Thank you for taking the time to post a review on your new Cafe refrigerator. We are very sorry to hear you find the interior lighting in the freezer to be dim making it difficult for you to see inside the compartment. We can certainly understand and apologize for any inconvenience this may cause you. To ensure the unit is operating as designed, we would recommend having service check the refrigerator during the warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST. to schedule a service appointment. We will be happy to forward your concerns regarding the LED lighting and the interior capacity of the freezer to our refrigeration design team for future product considerations. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com