Customer reviews from cafeappliances.com
Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
69
4 Stars
32
3 Stars
20
2 Stars
11
1 Star
19
63%of customers recommend this product.
(
75 out of
119)
Customer Reviews for Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
2
Icemaker broke from day 1
on December 31, 2020
Posted by: Bob2715
from Ny ny
I bought this 3 weeks ago and I wish I didn’t it has been nothing but a headache
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, January 4, 2021
Hi there, Bob2715 - Thanks for taking the time to post a review on your refrigerator. We hate to hear of the difficulty you've experience and are surprised this would happen. Please take advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. We hope this helps. Thanks again for the review! -Mikayla@CAFE
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So Far So Good
on January 6, 2021
Posted by: sofarsogood
from Santa Barbara, CA
Replaced a very bad Samsung with this built in refrigerator. The Sam.. left us with a bit of PTSD in regards to refrigeration in general.... Love the Cafe side by side doors so that we don't have to pile stuff into a freezer drawer. Runs quiet and is great at making ice.
Looks like a GE Monogram for a little bit less.
Looks like a GE Monogram for a little bit less.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Expensive Price, very poor quality
on January 6, 2021
Posted by: Regretful in Scottsdale
from Scottsdale AZ
Three weeks after purchasing this expensive, built in refrigerator, the ice maker failed. Two months, and two service visits later, problem not resolved. Very poor quality at a premium price. Would not recommend.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 8, 2021
Hello-We are very sorry to hear you are having this issue with your new refrigerator. This is not the ownership experience we want for you and your family. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Much better than my Ge monogram
on January 12, 2021
Posted by: Lynne S
from Santa Clara, Utah
I had to “settle” for the Cafe when I was unable to replace my GE MONOGRAM at the time of purchase. I could not be happier with this model. It has larger shelves, better spaced, bright interior lights and over all just meets my needs. I cannot think of a single thing I would change. Love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the dispenser
on January 13, 2021
Posted by: M and D
from Lincoln Ne
Got this a month ago to replace earlier model. Love this model
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not worth the money, problems and poor design
on January 15, 2021
Posted by: Her21
from Vista, CA
2nd service call in 2 months. This is not a good value for the money. Would never buy again. Poorly designed. Hard to use.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 18, 2021
Hello Her21- Thank you for taking the time to share your feedback. We are so sorry to hear you are having this issue with your new refrigerator. This is a beautiful model and can understand your frustration and apologize for your inconvenience. If you continue to have issues. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features - water and ice dispenser.
on January 20, 2021
Posted by: Dlfu
from Lincoln Ne
Good clean lines. Love the look and performance with dispenser
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hey Dlfu, your new refrigerator looks great! Welcome to the Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the water bottle auto sensing filler!
on January 29, 2021
Posted by: Sonya610
from Montgomery TX
We purchased this refrigerator last month and so far, we love it! The auto sensing feature is so great! I can hit the button a turn to do something else while my water glass fills!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com