Customer reviews from cafeappliances.com
Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
75
4 Stars
36
3 Stars
20
2 Stars
14
1 Star
25
64%of customers recommend this product.
(
81 out of
127)
Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
3
Same Old Refrigerator
on July 27, 2021
Posted by: Willie55
from Sacramento, CA
I had a 20 year old Profile version of this Refrigerator. This new one is basically the same one will led lights, different ice maker, auto water fill, water filter and network connection. They removed the butter dish (not sure why.) It is not very energy efficient. I can't get ice to dispense without some landing on the floor. I see no real use for the network connection, the functionality could easily be replace with a few indicators on the front. But I guess that's why, it is easer to bolt on the network app than update the old design. I seem to be suckered into this Refrigerator because the handle matches my new oven.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , July 28, 2021
Hello,
We're truly sorry to hear that you are not satisfied with your refrigerator. We can certainly understand your disappointment and will be sure to share your feedback and concerns with the development team. If you need anything, we're always here to help! Mike@Cafe
We're truly sorry to hear that you are not satisfied with your refrigerator. We can certainly understand your disappointment and will be sure to share your feedback and concerns with the development team. If you need anything, we're always here to help! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Too small, low quality...
on July 26, 2021
Posted by: shah
from Baltimore, MD
The storage space is deceptively small -- we find it difficult to fit all our weekly groceries, there's always multiple piles of groceries stacked upon each other. Further aggravating us is the fact that the ice maker broke after two (2) months of use, and we had difficulty getting GE to service the unit.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , July 28, 2021
Hi there,
We're so sorry to hear that your refrigerator does not have the space you need and that your ice maker broke and needed to be repaired. We certainly understand how both of those can be inconveniences. We'll be sure to pass this information back to our development team. Take care! Mike@Cafe
We're so sorry to hear that your refrigerator does not have the space you need and that your ice maker broke and needed to be repaired. We certainly understand how both of those can be inconveniences. We'll be sure to pass this information back to our development team. Take care! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Prefect Match
on July 16, 2021
Posted by: Lee39
from Central Point Oregon
I bought this to replace another built-in refrigerator/freezer and it fit the space and matched my other appliances perfectly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice look but...
on June 22, 2021
Posted by: DJinAZ
from Scottsdale
Got a second one after the first one was delivered damage. We are 3 months in and already having freezer issues.. Making sounds and spits small ice cubes out in the freezer..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 23, 2021
Hello- We are so sorry to hear you've had this experience and apologize for your inconvenience. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Here's a link to view normal sounds you will hear from your refrigerator.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please see the following link regarding normal ice production and size. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
If you believe there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Better and better
on June 12, 2021
Posted by: ScAlMo
from Madison, NJ
Had this refrigerator for 19 years before we decided to replace it. It was great and the new one is even nicer. Bright inside, easy to open and close, lots of room in the refrigerator. Would like some more room in the freezer but that’s because we have the 42” and not the 48”
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Everything is great but the ice maker
on May 29, 2021
Posted by: Drew1
from Savoy, IL
A lovely built-in fridge that looks great in our kitchen and is largely quite functional. We've owned for about one year now and going on our 3rd ice-maker. You would think for the price tag, that somehow GE could make a decent ice-maker. Unreal.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
My Review for CSB48YP2NS1 - Aesthetically Wows!
on May 28, 2021
Posted by: Derrian91
from Louisville, KY
Beautiful centerpiece for the kitchen to standout when guest visit our home. Lighting is incredible and most of functionality are as expected. The only suggestion for improvement is ice dispensing speed could be quicker.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous Fridge
on May 25, 2021
Posted by: Yes234
from Philadelphia
We are so happy with our purchase. The smart auto fill feature is our favorite. It’s not loud at all. Makes our kitchen look so good. I do wish the inside would reflect the outside more. The drawers are plastic.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com