Customer reviews from cafeappliances.com
Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
69
4 Stars
32
3 Stars
20
2 Stars
11
1 Star
19
63%of customers recommend this product.
(
75 out of
119)
Customer Reviews for Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
5
Very Happy
on July 21, 2022
Posted by: deweygolf
from Richland WA
It is an awesome appliance from the sensor water dispenser to the lighting. It is a great looking refrigerator and given its narrow depth it is very easy to use and find your food.
It is a great finishing touch for our kitchen.
It is a great finishing touch for our kitchen.
It was tough to have installed and took some doing, so it would have reduced a lot of stress to confirm that the company I purchased it from had experience installing. They did install it and it worked out great, but it was a challenge (heavy top heavy refrigerator)
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great value, appearance and service.
on July 21, 2022
Posted by: Cookie2
from Chesterfield, Va
Sleek appearance. Excellent lighting. Easy to clean. Great value!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loving our new spacious fridge/freezer!
on July 22, 2022
Posted by: Fridgeme
Nothing beats having a brand new appliance! It’s bright, spacious, and we love the ice dispenser. The cubes are cute and smaller than the average cube size which is great. All the shelves have plenty of space between.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on August 9, 2022
Posted by: Nazli Khan
from Carmel, Indiana
Love the auto dispense function and the photo cell that turns the water dispenser light when dark. Great shelf space and look sleek and beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointed
on September 2, 2022
Posted by: Buyers Remorse
from Temecula
This refrigerator is overpriced for the features and definitely disappoints! The ice maker is horrible and started malfunctioning after the first year. The freezer storage is inadequate. This unit is a nightmare to clean should a spill occur. This refrigerator is 2 years old and a HUGE disappointment. Definitely not worth the money. I would never purchase again or recommend it!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 8, 2022
Hi, thanks for leaving a review. It can be frustrating for an appliance to need repairs after 2 years, and we're sorry you're going through this with your refrigerator. This isn't the experience we want for you at all and we'd like to help. We'll have an agent contact you via email for more information. Thank you for your patience and we look forward to speaking with you.
Sylvia@Cafe
Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Wonderful in many ways!
on October 23, 2022
Posted by: Zzann
from Tucson, AZ
Wonderful in many ways! Bright, easy to see everything, and quiet. The only small thing is the occasional drip on the tray underneath the water and ice dispenser leaves spots. Which I have found I can actually remove by scraping with my fingernail and I just put a very thin layer of cooking oil on it to keep it looking perfect! (I am not crazy about the finish and how every touch leaves fingerprints)
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Love the fridge - hate the ice dispenser
on October 27, 2022
Posted by: JJ64
from Haven beach NJ
Purchased Cafe French door refrigerator bottom freezer with ice and water dispenser in door. Refrigerator and freezer are great - well designed, very functional. Ice dispenser is awful. Ice on the floor, and BREAKS GLASSES. Should only dispense into plastic cups - and the be prepared to clean up ice cubes that wind up on the floor, under fridge, under dish washer etc. Also be ready to clean up broken glass.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 28, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
A great fridge when working
on October 29, 2022
Posted by: Calp
from cherry hill, nj
So far we have this fridge for five month and some how the ice maker just started to make less ice and eventually stopped. Then I noticed a frozen water fall forming from the ice maker. Now it just stopped making ice even though I cleaned off all the ice around and inside the ice maker.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kianna@Café , Café , November 2, 2022
We're happy to hear that you like your refrigerator's appearance, but we're sorry that you have been having trouble with the icemaker. Your experience is important to us, and we'd like to offer some help.
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Written by a customer while visiting cafeappliances.com