Customer reviews from cafeappliances.com
Caf - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
75
4 Stars
34
3 Stars
20
2 Stars
12
1 Star
24
63%of customers recommend this product.
(
79 out of
125)
Customer Reviews for Caf - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
4
well lit frig!
on September 7, 2021
Posted by: JK18
from Novelty, OH
This frig is very sleek, well lit and very spacious. Happy there is no egg storage which is such a waste of space.
I would recommend this to a friend!
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, October 7, 2021
Hello, thank you for your review and feedback. We're glad to hear that you have been overall pleased with your new refrigerator's capacity and design. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. Welcome to the Café Appliances Family! -Chris@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Lemon
on September 11, 2021
Posted by: Leaking
from PA
Water dispenser keep leaking and dripping, will this stop at some point
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, September 15, 2021
Hello - Thanks for your feedback. We are sorry the water dispenser keeps leaking and dripping.
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
If water continues to drip long after the glass has been removed, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Cafe
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
If water continues to drip long after the glass has been removed, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome features
on October 31, 2021
Posted by: Beanie
from Green Valley Az
We love our new cafe refrigerator! It is spacious, great lighting and we have all the ice we need
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Tough next to cabinets
on November 17, 2021
Posted by: StephJ
from Baltimore, MD
Even with a 90 degree setting, the door overlaps the cabinets next to it and has left a mark after one day. The fridge and freezer doors are not flush with each other or level (after fridge was installed and levelled). Also, shows every fingerprint.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, November 23, 2021
Hi - We appreciate you taking the time to share your concerns regarding your new Cafe refrigerator and are sorry to hear it has not exceeded your expectations. We encourage you to schedule a service appointment to have the door alignments checked. Please call 1-800-432-2737 to do so.
This model offers a true stainless finish and is not considered fingerprint resistant. For helpful cleaning tips see page 17 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf -- Kind regards - Vikki@Cafe
This model offers a true stainless finish and is not considered fingerprint resistant. For helpful cleaning tips see page 17 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf -- Kind regards - Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking and practical
on March 11, 2022
Posted by: Yoni
from Media, PA
We live this fridge. It compliments the kitchen and it is perfect for our family. The smart features is a bonus.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Less than 2 years old and not satisfied
on May 15, 2022
Posted by: Jessicajharry
from Texas
We like the look of this refrigerator. We've had it less than 2 years and have already replaced the ice maker once and scheduled another repair because the ice maker is noisy and randomly make clicking noises. The ice dispenser on the door shoots out ice sometimes doesn't make it into your cup. The stainless steel water catcher is already stained with water spots. If you don't mind a loud and messy refrigerator this is the one to buy.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 16, 2022
Hello,
It's great hearing that you love the look of this refrigerator. We do apologize about the ice maker not working properly and that it needs to be replaced again. Your frustration is definitely understood. Check out this article for tips on cleaning stainless steel. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574&_ga=2.26245496.47946424.1652705700-1399050172.1598645166.
This information will be passed along so improvements can be made. If there's anything you need, let us know anytime. Mike@Cafe
It's great hearing that you love the look of this refrigerator. We do apologize about the ice maker not working properly and that it needs to be replaced again. Your frustration is definitely understood. Check out this article for tips on cleaning stainless steel. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574&_ga=2.26245496.47946424.1652705700-1399050172.1598645166.
This information will be passed along so improvements can be made. If there's anything you need, let us know anytime. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Built In Refrigator
on May 17, 2022
Posted by: Sunshine in AZ
from Fountain Hills, AZ
Have only had the refrigerator for 3 weeks. Very attractive appliance. We are pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe-CSB42YP2NS1 stainless steel refrigerator.
on June 9, 2022
Posted by: A E 73
from Al
I am very impressed with this product I purchased 11 months ago. I have been a G E customer for over 50 years and still support this company.
I have always enjoyed the quality.
I would like to thank G E management for helping me to make the right choice in selecting this product.
I have always enjoyed the quality.
I would like to thank G E management for helping me to make the right choice in selecting this product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com