Customer reviews from cafeappliances.com
Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
69
4 Stars
32
3 Stars
20
2 Stars
11
1 Star
19
63%of customers recommend this product.
(
75 out of
119)
Customer Reviews for Café - 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
1
Tough next to cabinets
on November 17, 2021
Posted by: StephJ
from Baltimore, MD
Even with a 90 degree setting, the door overlaps the cabinets next to it and has left a mark after one day. The fridge and freezer doors are not flush with each other or level (after fridge was installed and levelled). Also, shows every fingerprint.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, November 23, 2021
Hi - We appreciate you taking the time to share your concerns regarding your new Cafe refrigerator and are sorry to hear it has not exceeded your expectations. We encourage you to schedule a service appointment to have the door alignments checked. Please call 1-800-432-2737 to do so.
This model offers a true stainless finish and is not considered fingerprint resistant. For helpful cleaning tips see page 17 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf -- Kind regards - Vikki@Cafe
This model offers a true stainless finish and is not considered fingerprint resistant. For helpful cleaning tips see page 17 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf -- Kind regards - Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking and practical
on March 11, 2022
Posted by: Yoni
from Media, PA
We live this fridge. It compliments the kitchen and it is perfect for our family. The smart features is a bonus.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Less than 2 years old and not satisfied
on May 15, 2022
Posted by: Jessicajharry
from Texas
We like the look of this refrigerator. We've had it less than 2 years and have already replaced the ice maker once and scheduled another repair because the ice maker is noisy and randomly make clicking noises. The ice dispenser on the door shoots out ice sometimes doesn't make it into your cup. The stainless steel water catcher is already stained with water spots. If you don't mind a loud and messy refrigerator this is the one to buy.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 16, 2022
Hello,
It's great hearing that you love the look of this refrigerator. We do apologize about the ice maker not working properly and that it needs to be replaced again. Your frustration is definitely understood. Check out this article for tips on cleaning stainless steel. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574&_ga=2.26245496.47946424.1652705700-1399050172.1598645166.
This information will be passed along so improvements can be made. If there's anything you need, let us know anytime. Mike@Cafe
It's great hearing that you love the look of this refrigerator. We do apologize about the ice maker not working properly and that it needs to be replaced again. Your frustration is definitely understood. Check out this article for tips on cleaning stainless steel. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574&_ga=2.26245496.47946424.1652705700-1399050172.1598645166.
This information will be passed along so improvements can be made. If there's anything you need, let us know anytime. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Built In Refrigator
on May 17, 2022
Posted by: Sunshine in AZ
from Fountain Hills, AZ
Have only had the refrigerator for 3 weeks. Very attractive appliance. We are pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe-CSB42YP2NS1 stainless steel refrigerator.
on June 9, 2022
Posted by: A E 73
from Al
I am very impressed with this product I purchased 11 months ago. I have been a G E customer for over 50 years and still support this company.
I have always enjoyed the quality.
I would like to thank G E management for helping me to make the right choice in selecting this product.
I have always enjoyed the quality.
I would like to thank G E management for helping me to make the right choice in selecting this product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Like quality, features and appearance
on June 14, 2022
Posted by: Bcdel
from Modesto,CA
Like refrigerator, only issue is water will drip one or two drops after glass is removed from dispensing area.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good but a few minor flaws
on July 14, 2022
Posted by: NeilG
from New city NY
So far so good. Biggest issues are a water spout that keeps dripping and ice cubes that somehow escape the bin and end up on a shelf.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
disappointed
on July 14, 2022
Posted by: Frank F
from San Diego
started to make loud noises from icemaker motor from second week
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 15, 2022
Hi there,
Thanks for takin the time to leave a review. Sorry to hear about the loud icemaker noises you're hearing. In this case, take a look at the following article to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.94988572.1621076406.1657639873-1391095742.1657639873
If you continue to have issues, or if the noise gets worse, we'd recommend reaching out to our service team, here, to take advantage of your warranty: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of soon.
All the best,
Michael@Cafe
Thanks for takin the time to leave a review. Sorry to hear about the loud icemaker noises you're hearing. In this case, take a look at the following article to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.94988572.1621076406.1657639873-1391095742.1657639873
If you continue to have issues, or if the noise gets worse, we'd recommend reaching out to our service team, here, to take advantage of your warranty: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com