Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
2
Huge disappointment
on October 10, 2023
Posted by: LPM58
It's much noisier than my old Monogram. The ice splashes everywhere and is slow to dispense, the auto feature for water stops at 2 ounces half of the time and you have to push at the exact right spot to get the water to come out. Very disappointed!
Response from cafeappliances.comBy Adrian@Cafe, October 11, 2023
Greetings! Thank you for taking the time to leave us a review. We are extremely sorry to hear that this refrigerator has not lived up to your expectations due to the ice splashing and the AutoFill feature. This is in no way the consumer experience that we strive for, and we are deeply apologetic. We will be sure to share this feedback with our product design teams, so they can make the necessary improvements.
We are honored to have you as a part of the Cafe Appliances family, and we hope to gain your confidence back with our products. - Adrian@Cafe
DO NOT BUY - We have had this fridge for 6 months and have had to toss out everything twice as a result of it not cooling. They replaced the door seals which look terrible and don't seal and the ice maker never works because the ice is constantly melting and then refreezing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 2, 2023
Hello - Thank you kindly for reaching out and sharing your experience with this refrigerator. We're really sorry to hear about the cooling issues and the gasket needing replaced. That is not the experience we want or expect.
We recommend getting another one of our technicians out to check this. We're confident that they will be able to get this repaired and working like new. Of course, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
My GE Cafe built-in refrigerator was delivered and installed today... So far, so good!!!... the delivery team was a very nice group of guys...
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances , September 21, 2023
We appreciate you for taking the time to leave us a review. We are so ecstatic you are loving your new refrigerator, and you enjoyed the delivery team. This is such a beautiful model with many great features that we are sure you'll enjoy. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@CafeAppliances
Great looking, with useful features. The water fill feature is great, and works like a champ for cups, glasses, and most importantly, the water basin for my espresso machine. look mom, no hands!
So far it is great. It does not have the space that the monogram had so I must adjust some of my personal fridge bins. Door is being replaced cause it is not flush. GE stands behind all it does so I am pleased