Customer reviews from oster
Oster - 2-Slice Wide-Slot Toaster - Metallic Turquoise
Average customer rating
3.9
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
55
4 Stars
42
3 Stars
7
2 Stars
6
1 Star
16
79%of customers recommend this product.
(
98 out of
124)
Customer Reviews for Oster - 2-Slice Wide-Slot Toaster - Metallic Turquoise
Customer Rating
5
Is it possible to fall in love with an appliance?
on November 23, 2019
Posted by: Paloblanco
from Texas
Gender:Female
I bought this toaster simply based on the color. I LOVE TEAL! The fact it was a great toaster with extra features was a plus. LOL Unfortunately it was stolen and now I can't replace it because it's discontinued? I'm so disappointed. Do you have any clue how hard it is to find true teal appliances to make a kitchen pop? Color me sad.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, March 5, 2021
Thanks for reaching out. We appreciate your time in providing feedback with regard to our toaster. You can purchase Oster products and replacement parts at any of our retail partners.
You may find this complete list of our online and in-store authorized retailers: Bed, Bath & Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club.
Have a nice day!
You may find this complete list of our online and in-store authorized retailers: Bed, Bath & Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club.
Have a nice day!
Written by a customer while visiting oster
Customer Rating
1
Toasts only only on outsides of bread
on January 3, 2020
Posted by: Angelar
from Nashville
Gender:Female
I just bought this one month ago. I keep hoping it will toast correctly it brings the sides of bread then doesnt toast the center. I really wAnt to love this but mine just fuss to work.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, January 7, 2020
We apologize for the inconvenience the toaster has caused to you. Our toasters are top performers and are very durable. We believe in the quality of all our appliances, and we will get this taken care of. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Won’t work after 3 months
on February 9, 2020
Posted by: Jmereel
Gender:Male
I bought this in November 2019 and started not staying down and heating after 2 months. Now it won’t stay down at all and is busted. We bought an Oster as a name brand to last. Our last generic toaster lasted 6 years.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, February 14, 2020
Oh no! That is definitely not the kind of experience that we want you to have. We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster for direct assistance, please feel free to call us at 1-(800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
Lousy Toaster Looks good
on March 13, 2020
Posted by: Buffy102
from Palm Beach, Florida
Gender:Female
Bought this 3 weeks ago...looks good. Toast is burned on the edges, not toasted in the center. Must unplug & use a knife to remove "toast", as it is not lifted high enough...terrible product
No, I would not recommend this to a friend.
Response from osterBy Oster - Consumer Care, Oster, March 31, 2020
We appreciate you reaching out to us.
We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you
We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you
Written by a customer while visiting oster
Customer Rating
2
Very disappointing
on September 5, 2020
Posted by: Reunion Carriage
from Commerce City, CO
Gender:Female
I’ve had this toaster for just a few months and the lever is already malfunctioning. Bagel toasting and frozen features were nice, but regular toasting was on just one side. Very disappointing! Still looks brand new, but pretty much worthless already.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 6, 2020
Thank you for taking the time to share your experience. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster and we expect them to last.
Please try to perform the troubleshooting technique below.
If your toast is not toasting even, your toaster is in need of cleaning. Please see below cleaning steps:
After use and before cleaning, unplug the toaster power cord from the power outlet and wait for the toaster to cool.
1. Wipe the outside of the toaster with a damp cloth and then dry it with another cloth or paper towel. Do not use abrasive cleaners; they will damage the toaster's finish.
WARNING: Do not use any pointed or sharp articles for cleaning the inside of the toaster; this may damage the toaster.
2. Lightly tap the side of the toaster to dislodge any crumbs caught in the toast chamber. Remove the crumb tray and empty it. Wipe the tray clean with a damp cloth or place it in the top rack of your dishwasher for cleaning. Be certain to put the crumb tray back into the toaster before using the toaster again.
WARNING: Empty the crumb tray frequently. Crumbs will accumulate in the crumb tray and could catch fire if not emptied periodically. Wipe the non-stick surface on the top of the bread slots with a damp cloth and dry it with another cloth or paper towel.
We hope these troubleshooting techniques will work. Have a great day!
Please try to perform the troubleshooting technique below.
If your toast is not toasting even, your toaster is in need of cleaning. Please see below cleaning steps:
After use and before cleaning, unplug the toaster power cord from the power outlet and wait for the toaster to cool.
1. Wipe the outside of the toaster with a damp cloth and then dry it with another cloth or paper towel. Do not use abrasive cleaners; they will damage the toaster's finish.
WARNING: Do not use any pointed or sharp articles for cleaning the inside of the toaster; this may damage the toaster.
2. Lightly tap the side of the toaster to dislodge any crumbs caught in the toast chamber. Remove the crumb tray and empty it. Wipe the tray clean with a damp cloth or place it in the top rack of your dishwasher for cleaning. Be certain to put the crumb tray back into the toaster before using the toaster again.
WARNING: Empty the crumb tray frequently. Crumbs will accumulate in the crumb tray and could catch fire if not emptied periodically. Wipe the non-stick surface on the top of the bread slots with a damp cloth and dry it with another cloth or paper towel.
We hope these troubleshooting techniques will work. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Can't imagine could make a worse toaster
on November 11, 2020
Posted by: Schubbe
from San Diego
Gender:Male
Never had a poorer excuse for a toaster. This will is very good at burning bread or dehydrating it. So burnt or dry bread is all you get with this one. Wasted my money now going to go find a real toaster.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, November 11, 2020
Thanks for reaching out! That is definitely not the kind of experience that we want you to have. Our Oster products were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please give us a call at 1-(800) 334-0759 Monday to Friday 9 AM to 5 PM EST or email us at osterconsumercare@newellco.com.
Written by a customer while visiting oster