Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Average customer rating
4.2
(764 Reviews)
Rating breakdown 764 reviews
5 Stars
435
4 Stars
166
3 Stars
90
2 Stars
18
1 Star
55
82%of customers recommend this product.
(
581 out of
712)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Customer Rating
5
Great features!
on August 20, 2023
Posted by: Stephanie M
[This review was collected as part of a promotion.] We are still learning how to use our Whirlpool, but love it so far - the features makeit easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great features and good performance!
on August 20, 2023
Posted by: Whirlpool washer
from Texas
[This review was collected as part of a promotion.] I purchased the washer/ dryer combo about 2 years ago. We just installed it as of July this yr. It was stored and secured in original packaging till the house was built. The washer lid bracket recently broke in half. It's solid plastic and shouldn't be breaking. I'm trying to get the broken piece ordered and warranties. Overall, it is a solid washer with great capabilities!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Machine
on August 22, 2023
Posted by: Juju
from Dunnellen, FL
[This review was collected as part of a promotion.] I have been using my new washer for couple months now. It is very easy to understand settings and is very quiet. Happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 23, 2023
Posted by: Hazeleyes79
from Richmond va
[This review was collected as part of a promotion.] We have recently purchased the matching washer and dryer set. It has many bells and whistles, most of which I have not explored. But I am overall happy with them. The one issue I have experienced is with the load balancing- seems to use more water than needed. Also- I do not know if it just has a spin feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
It is ok
on August 23, 2023
Posted by: Tori
[This review was collected as part of a promotion.] I was very excited for this washer! However, the water level is below the clothes. They look wet, but not covered in water/detergent. Even if I choose deep fill, it still doesn’t cover the clothes. When spinning, the water somehow leaks out of the top (which is hard to believe when the water is so low!)
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Thank you for sharing your insights with us, Tori. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378311.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love Whirlpool
on September 7, 2023
Posted by: SewNSue
from Sacramento Ca
[This review was collected as part of a promotion.] This will be my third set in my 45-year marriage.. I love the whirlpool brand. They are dependable never had to have one repaired. they just ran till they didnt 20+ years later. This one has lots of bells and whistles, but it still cleans awesome, quality machine. Im still learning all the features, but to me clean is what sells it. And it cleans so much better than my old ones..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Wont turn on, Lid is locked
on September 10, 2023
Posted by: Jose R.
from Greenville, North Carolina
I bought this washer 4 years ago, paid a lot of money for it, had repeated issues with the balance but now it stop working and doesn't want to turn on, the lid is locked and my clothed are soaked inside. The washer product info is inside and since the lid is locked I can't even get to the serial and model info. I would not recommend this product AT ALL, I bought this washer believing in the Whirlpool brand and the Made in America nonsense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 15, 2023
Thank you for sharing your insights with us, Jose R.. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 392701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
load and leave is a great feature
on September 10, 2023
Posted by: PerezPet
from Philadelphia
[This review was collected as part of a promotion.] Lots of great features on it.....I love this washer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com