Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Average customer rating
4.2
(764 Reviews)
Rating breakdown 764 reviews
5 Stars
435
4 Stars
166
3 Stars
90
2 Stars
18
1 Star
55
82%of customers recommend this product.
(
581 out of
712)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Customer Rating
4
Good
on August 6, 2023
Posted by: Nghia
from California
[This review was collected as part of a promotion.] I bought same one two and haft years ago, just over the warranty few months and that one major broke down, but I still trust this brand , so I bought the same one to replace it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the presoak option
on August 7, 2023
Posted by: Cleaner Gal
from Hot Springs Village, Arkansas
[This review was collected as part of a promotion.] I have had my washer for a month and have done lots of different type loads. I washed several loads of bed pillows, two at a a time, using the presoak option with Borax, Tide powder and regular HE liquid detergent. They started out very yellow and after washing them as “bulky” with hot water and laying them to dry in the sun, they are almost like new. The washer handled it all beautifully. I love the large capacity and the option to add more water, It runs quietly, too. The only feature I wish it has was a light coming on to show when it’s time to clean your washer with Afresh and an Afresh cycle on the washer. Also, it’s necessary to measure Clorox before putting it in the dispenser. My old washer had a “max fill” line with no need to use a separate measuring cup. I’m still very pleased so far and would buy it again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Control Panel went out
on August 8, 2023
Posted by: Erikaw6
from St. Bernard Parish
I am so disappointed in Whirlpool. My washing machine is a little less than 3 years old, and I am having to replace some very expensive parts already. My last Whirlpool washing machine lasted 15 years. What are you guys doing building this piece of beautiful junk? I wish I had seen these reviews before I purchased mine. My best bet is to purchase a new one from a new brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2023
Thank you for sharing your insights with us, Erikaw6. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 369814.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing
on August 10, 2023
Posted by: Enjoying Washer
from NC
[This review was collected as part of a promotion.] I purchased my Washer a little over a month ago and it's one of the best decisions that I ever made. Fabulous washer. It features are phenomenal. I especially enjoy the dashboard and it having Wi-Fi capabilities.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Huge load capacity
on August 10, 2023
Posted by: Akgramma
from Anchorage, Alaska
[This review was collected as part of a promotion.] I bought my washer about three weeks ago. At first I struggled with it giving me the unbalanced load signal. After reading up on how to put clothes in a machine without an agitator (dropping them in - not spreading them), it seems to be working better. The other thing I would say is this washer would be hard for a shorter person to reach clothes at the bottom of the basin.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the new whirlpool washer and dryer set
on August 11, 2023
Posted by: Bmara
from Perkasie, PA
[This review was collected as part of a promotion.] After a couple weeks we are still finding new and useful features that are making laundry easier than ever.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features love WIFI connection
on August 14, 2023
Posted by: Brenbren
from fresno ca
[This review was collected as part of a promotion.] I bought this a month ago, It's loud when it spins the water out. But It does spin a lot of the water out the clothes and towels.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor agitation…
on August 19, 2023
Posted by: Oakley
from Oceanside CA
[This review was collected as part of a promotion.] Recently purchased, very unhappy with how the clothes are washed. The clothes on edge never get moved to the center to get washed clean. The motion doesn’t seem right.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Thank you for sharing your insights with us, Oakley. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 375981.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com