Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Average customer rating
4.2 out of 5
4.2
(764 Reviews)
Open Ratings Snapshot
Rating breakdown 764 reviews
5 Stars
435
4 Stars
166
3 Stars
90
2 Stars
18
1 Star
55
82%of customers recommend this product. 
(
581 out of 712
)
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Customer Reviews for Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Customer Rating
2 out of 5
2
Whirlpool washer
on August 29, 2022
Posted by: Anonymous
from Loyal, WI
[This review was collected as part of a promotion.] I bought this a month ago and the first time I washed my nice black dress shorts it had a bunch of white spots from the tide pod and it is very noisy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin SSocial CareAugust 31, 2022
Hey accounting@rkillc.com, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Fine
on October 14, 2022
Posted by: A lady
from Ct
[This review was collected as part of a promotion.] Does what a washer should do. The smart features are unnecessary. Would prefer simpler controls but those are hard to find anymore. When the digital controls break you have to buy a new washer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Top washer load review.
on October 15, 2022
Posted by: Rene43
from Charlotte, NC
[This review was collected as part of a promotion.] I bought the washer about a year ago. Two issues I have encountered with the washer: Balancing the washing load requires more effort than for any other washer I have owned to date; Detergent dispensing device is difficult to monitor because it measures to detergent with very little accuracy ... "empty - add detergent," "50% full."
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Slow learner
on October 21, 2022
Posted by: Trained
from MD
[This review was collected as part of a promotion.] A great machine!!!
I was impressed once I learned to use the machine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Washer does its job
on October 22, 2022
Posted by: Steph2022
from Silver springs nv
[This review was collected as part of a promotion.] Washer was a replacement for our old one that stopped working. They said ours wasn't made any more. This one is small but it works and can have it set to to wifi and notify you on your phone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Smart washer
on October 22, 2022
Posted by: Judybv
from Pa
[This review was collected as part of a promotion.] I bought this washer 1.5 months ago. Upside: The smart feature is great - letting you know status of washer. Remote feature is very helpful. Washes clothes well. Downside: mid size loads or heavy loads with fabric beads being used need max fill or presoak to ensure beads dissolve otherwise they will be stuck on clothes at end of wash. Water saving is cause of this. Additionally bulk loads that go off balance allow the machine to vibrate and move forward due to weight of new machine as compared to older model washers I doubt if it will have the longevity of older model washers. But overall I am happy with it for now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Excellent
on November 10, 2022
Posted by: Oscar
from Ontario ca
[This review was collected as part of a promotion.] I bought this machine about three weeks ago and it’s working great I’m so happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Load n Go!
on December 2, 2022
Posted by: Keri
from Fremont, NE
[This review was collected as part of a promotion.] Love this feature and how quiet the washer is. All the options for wash cycles are great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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