Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Average customer rating
4.2
(764 Reviews)
Rating breakdown 764 reviews
5 Stars
435
4 Stars
166
3 Stars
90
2 Stars
18
1 Star
55
82%of customers recommend this product.
(
581 out of
712)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
Customer Rating
3
Large Capacity
on May 11, 2020
Posted by: Momma Luedke
from Carmel IN
[This review was collected as part of a promotion.] I have only had this for a couple of weeks so I'm still trying to figure things out. It is nosier than I thought it would be. Not sure I like ho I have to push and hold the button for 3 seconds for it to start. It is nice not having to refill the dispenser every time. I do like how you can add more water however the button I keep hitting on accident when I try to get the close out of the washer (I'm to short) .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on March 25, 2020
Posted by: peachypootygirl
from Indianapolis, Indiana
[This review was collected as part of a promotion.] I am glad I purchased this washer. Love the color too!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I want to love this product so bad!
on May 2, 2020
Posted by: js23
from Bowie, TX
Bought this washer two weeks ago, was super excited about it. Got it home hooked everything up balanced it all out did my first load of laundry and realized it is leaking water from the side you put fabric softener in. Turned off the fabric softener option (which I shouldn't have to do) and it still is leaking water. It only leaks when going through the rinsing process. I have looked up the issue and I have not been able to find anything on this problem. Just disappointed since I was very stoked about my new washer!
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 6, 2020
Hey js23, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
machine not performing well
on June 24, 2021
Posted by: don10
from tecumseh , ontario
[This review was collected as part of a promotion.] machine tends to stall at certain intervals e,g, 6 minutes remaining in cycle and taking 30 minutes to complete and sometimes need to cancel and select "drain and spin " to finish.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 12, 2021
Hi, don10! We are so sorry for the issue you are having with your washing machine. We understand how frustrating this is. We are here to help. Please send us an email at canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID number 247614526. We would love to get this resolved for you. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on March 12, 2020
Posted by: Ruthie99
from Artesia NM
[This review was collected as part of a promotion.] I just got this washer a week ago we have done three loads and so far so good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful replacement! Thrilled!
on April 21, 2020
Posted by: Sedmonson
from North Carolina
[This review was collected as part of a promotion.] I bought this washer to replace an existing one I’ve owned for 10 years. I couldn’t be happier with the ease of use and quality of this appliance! The WiFi feature is an added bonus! You won’t be disappointed in this washer’s performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love this machine!
on April 24, 2020
Posted by: seasekg
from Brookville, OH
[This review was collected as part of a promotion.] We bought them 2 weeks ago and they are the best washer and dryer we've ever had!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Machine
on April 24, 2020
Posted by: Nardelli
from Amherst, OH
[This review was collected as part of a promotion.] After a month using it, I’m glad we purchased it!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com