Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Average customer rating
4.2
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
60
4 Stars
26
3 Stars
16
2 Stars
3
1 Star
6
78%of customers recommend this product.
(
77 out of
99)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Nice Dryer
on October 5, 2023
Posted by: Bobby
from Miami,FL
[This review was collected as part of a promotion.] I recently bought this dryer., on 8-16-2023, it has the steam feature haven't had a chance to use it, but the drying system is very efficient, and the controls are very simple to use this dryer sits next to a Maytag washer, so really they are cousins I read that Whirlpool is made by Maytag so you are buying good quality when you buy Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still not in the house.
on October 9, 2023
Posted by: Tom T
from Detroit Mi
[This review was collected as part of a promotion.] This dryer was just installed, however the house construction is not complete so we really are not using any of the appliances as of yet. Hoping to be in by mid-November.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
7.4 Gas Dryer
on October 18, 2023
Posted by: Sammy
from Central Florida
[This review was collected as part of a promotion.] I bought the dryer in late Sept delivered in early Oct worked
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of choices!
on October 19, 2023
Posted by: Christy
from Lodi, CA
[This review was collected as part of a promotion.] Lots of choices when it comes to drying clothes. Need to make sure you choose your settings - especially for towels or a load of jeans - or they won’t be dry.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
ok so far
on October 22, 2023
Posted by: Luanna
[This review was collected as part of a promotion.] I just bought this a couple of weeks ago and so far so good. I'm getting used to the door opening to the front instead of to the side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 19, 2024
Posted by: works like a charm!
[This review was collected as part of a promotion.] It’s been a long time since I had a new dryer, and appliances have really changed! my new dryer can be operated from my phone, has many drying selections and is quiet compared to my old model. the price was reasonable especially with all the features it offered. HIGHLY RECOMMEND THIS MODEL & MANUFACTURER.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too slow
on December 16, 2025
Posted by: Robby
[This review was collected as part of a promotion.] It’s taking forever to dry and still wet after completing the cycle.
Response from whirlpool.comBy Branded Team, Consumer Care, December 17, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 879457
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 879457
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com