Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Average customer rating
4.2
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
60
4 Stars
26
3 Stars
16
2 Stars
3
1 Star
6
78%of customers recommend this product.
(
77 out of
99)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Customer Rating
3
Great size, easy operation.
on February 24, 2021
Posted by: Kgeraldes27
from Caledonia
[This review was collected as part of a promotion.] Great dryer however moisture sensor not accurate. Having to dry heavy clothes twice. Or timed dry
I would recommend this to a friend!
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , March 3, 2021
Hello, Kgeraldes27!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool dryer. Thank you for taking the time to reach out to us with your concerns about the moisture sensor and long drying times. We understand that having a dryer fail to meet your needs and expectations is upsetting, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242743830. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool dryer. Thank you for taking the time to reach out to us with your concerns about the moisture sensor and long drying times. We understand that having a dryer fail to meet your needs and expectations is upsetting, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242743830. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
3
Still working with it
on August 12, 2023
Posted by: BillM
from Perkasir, PA
[This review was collected as part of a promotion.] We have been using the dryer for a relatively short period of time and still getting acquainted with all the features. At this point we are finding that the sensor when indicating
"dry" the load needs additional drying time. Hopefully we can remedy this once we are more familiar with the controls.
"dry" the load needs additional drying time. Hopefully we can remedy this once we are more familiar with the controls.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Tons of features
on August 21, 2023
Posted by: Susan23
from Aylmer, ON
[This review was collected as part of a promotion.] There are a great number of settings but the normal dryness setting does not always sense how dry the clothes are as often the clothes are not all dry. I al also concerned about the fold down door as I am afraid we will put too much on it or lean on it and break the door. It should have a door open to the side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Laundry is a breeze
on February 27, 2021
Posted by: Lela
from Green Bay, WI
[This review was collected as part of a promotion.] I bought this a month ago and have enjoyed doing laundry consistently and loving it. It works amazingly well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on March 2, 2021
Posted by: Anonymous
from Franklinville NJ
[This review was collected as part of a promotion.] Love it cleans so well dryer drys fast would definitely recommend these appliances
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
looks sharp
on September 4, 2021
Posted by: wolf
from sarasota fl
[This review was collected as part of a promotion.] sensor does not work as well , some of cotton clothing, still damp on edges
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works OK?
on November 5, 2022
Posted by: Rb340
from Tecumseh,Ont.
[This review was collected as part of a promotion.] Having issues with the "moisture sensor", cloths not fully dried unless you use santize or times cycles.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not so great
on May 5, 2023
Posted by: John82
from New York
[This review was collected as part of a promotion.] I will learn how to set the controls to actual dry clothes. The first several loads were dryish, but not what I am used to. The automatic cycle is so miserly with energy that, even with the Eco setting off, the clothes come out dampish. Like the low flush toilets we are mandated to use, this unit puts “conservation above full function.
Written by a customer while visiting whirlpool.com