Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Average customer rating
4.2
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
60
4 Stars
26
3 Stars
16
2 Stars
3
1 Star
6
78%of customers recommend this product.
(
77 out of
99)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Intuitive Controls - White
Customer Rating
4
Whirlee Dryer
on May 8, 2023
Posted by: AppleTrees4Me
from SoCal
[This review was collected as part of a promotion.] What we liked: good solid dryer; dries and is environmentally friendly.
What we didn't like: It regularly tells us to clean our exhaust vents. The vents are old, but not clogged.
The top slopes forward, and is not flat like every other dryer we have owned. My wife put her phone on it, and it fell so now we need a new phone. Sloping top seem like a bad idea. People like to set things on top of washers and dryers.
What we didn't like: It regularly tells us to clean our exhaust vents. The vents are old, but not clogged.
The top slopes forward, and is not flat like every other dryer we have owned. My wife put her phone on it, and it fell so now we need a new phone. Sloping top seem like a bad idea. People like to set things on top of washers and dryers.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great product
on June 9, 2023
Posted by: Pham
from Texas
[This review was collected as part of a promotion.] I just bought it , it’s great product. I will recommend to my friends
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst dryer I've owned
on June 13, 2023
Posted by: AustinGuy
from Austin, TX
[This review was collected as part of a promotion.] I have owned this dryer for about two months now, as I really wanted to like this dryer and I've kept trying to get it to work.
In fact, this is my second one - the first one was sent back because it wouldn't dry very well - it took over 2h to dry a load of clothes. The repairman couldn't determine why. It was making heat, but just not a lot of heat. My current dryer continuously has issues
as well. It tells me every load that I need to clean my vent - despite my vent only being about a 6" deep (it vents directly to an external wall). I have cleaned the vent thoroughly, and checked the lint screens - totally clear - yet I still see that error each load of laundry. It is frustrating.
as well. It tells me every load that I need to clean my vent - despite my vent only being about a 6" deep (it vents directly to an external wall). I have cleaned the vent thoroughly, and checked the lint screens - totally clear - yet I still see that error each load of laundry. It is frustrating.
The one good thing is that the washing machine totally rocks.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 13, 2023
Thank you for sharing your insights with us, AustinGuy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 343508.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
4
Too many buttons
on June 28, 2023
Posted by: Wolfie
from Morristown, New Jersey
[This review was collected as part of a promotion.] I’d like my old whirlpool dryer better because it didn’t have so many buttons written directions are not good and I went on YouTube and it doesn’t have my model. The regular doesn’t dry my clothes well and I have to put it on heavy duty.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bigger Than I Need
on July 6, 2023
Posted by: George
from Monroeville, NJ
[This review was collected as part of a promotion.] There are only two of us. It is bigger than what I need but overall it is very nice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
love it
on September 13, 2023
Posted by: sues dryer
from medford OR
[This review was collected as part of a promotion.] drys well and leaves clothes wrinkly free. Love my dryer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good dryer
on September 25, 2023
Posted by: Big John
from Southern California
[This review was collected as part of a promotion.] Everything I was looking for in a dryer. I like to digital display and all the other features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Well worth the money!
on October 5, 2023
Posted by: JohnT
from Houston, TX
[This review was collected as part of a promotion.] I bought this dryer a couple of weeks ago and it's working well so far. I love the fact that the front door is at the height it is and does not require so much bending as my previous one. The app helps alot too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com