Customer Reviews for Nite Ize - SpotLit XL Rechargeable Collar Light - White
Customer Rating
2
Confused
on March 19, 2024
Posted by: Mary
How do you replace the batteries in these and which battery is best to use? I have tried to take out batteries and I can’t.
Response from www.niteize.comBy Customer Service, March 20, 2024
Hi Mary, sorry to hear you've had some difficulty figuring out how to replace the batteries on your SpotLit. Below is the link to this product on our website where there are instructions and a video that should be helpful for you.
https://niteize.com/spotlit-collar-light
I hope this helps! If you are still experiencing issues, please don't hesitate to contact us at info@niteize.com.
Written by a customer while visiting www.niteize.com
Customer Rating
2
Jiggling turns it off
on May 6, 2024
Posted by: bob27
After replacing batteries the night light doesn’t stay on longer than a few steps. I think that each time it jiggles the light turns off I go to click it back on a few more steps later it turns off again over and over and over.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, May 6, 2024
Hi Bob. thank you for reaching out and letting us know about the trouble you've been having. We would be happy to help you out with this issue too! Just reach out to us at info@niteize.com and we can try to go through some troubleshooting tips to fix the problem. If that doesn't work we can go through our Worry-Free Guarantee and how to get you a replacement Spotlit.
Written by a customer while visiting www.niteize.com
I’ve bought at least 20 of these for my pets and friends and family members pets because they are so awesome! Your warranty is amazing
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
5
Rechargeable collar lite
on August 8, 2024
Posted by: Lila
Our lite went out for the first time tonight and it was a nice surprise to see it was recharable when I checked for what it needed for batteries. It only took an hour and half to recharge. The first charge lasted about 2 months,using it every night for half an hour. Best bang for your buck!!!
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
2
The quality dropped
on August 12, 2024
Posted by: Disappointed in Winfield
I had 2 of these lights for several years and loved them. They went bad over time. I replaced them and within a few months I got an orange light and they were no good. I moved on with another company unfortunately. Fix the orange light issue and I will come.back.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, August 14, 2024
We are sorry to hear about the issue you had with your Spotlit XL. We do have a worry-free guarantee on all of our products so we would be happy to replace those faulty Spotlits for you. If you reach out to us at info@niteize.com we will make sure you are taken care of.
Written by a customer while visiting www.niteize.com
My dog's old LED tag stopped holding a charge for long, but this one charges quickly and lasts for hours, allowing us to make safe, leisurely inspection tours every morning. You're welcome, neighbors!
Written by a customer while visiting www.niteize.com
Customer Rating
2
Have bought 3 this year want recharge
on November 10, 2024
Posted by: Cathy
I have purchase 3 since Jan 2024 it’s not used much and all of them want charge only shows orange light have tried different chargers and it’s not been getting wet an English mastiff wears this so it’s not touching the ground to get wet he only wears the collar once a day for 5 min to potty after dark the disk still look new any suggestions on why they want recharge the first one I was able to recharge a couple of times the other 2 would never charge
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, November 11, 2024
Cathy, we are sorry to hear about the issue you had with the first two Spotlit XLs. We would be happy to send you replacements for each of them through our Worry-Free Guarantee. You would just need to reach out to us at info@niteize.com or via our worry-free guarantee form on the website.
Written by a customer while visiting www.niteize.com