Customer reviews from www.niteize.com
Nite Ize - SpotLit XL Rechargeable Collar Light - White
Average customer rating
3.7
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
56
4 Stars
7
3 Stars
9
2 Stars
13
1 Star
19
65%of customers recommend this product.
(
60 out of
93)
Customer Reviews for Nite Ize - SpotLit XL Rechargeable Collar Light - White
Customer Rating
1
Not to happy with the product
on November 17, 2023
Posted by: Nick
Hello I have bought at least ten of the little l e d lights for my dog over the past three years and they seem to only work for 1 charge and then they don't work every And I'm just getting really tired of buying something. And they'd only work once and never work again just a waste of money.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, November 17, 2023
HI there, we are sorry for all the trouble you have had with the Spotlit XL. We do have a Worry-Free Guarantee on all of our products. I wish you would have reached out sooner, we are happy to help get you some replacements sent your way. You just have to reach out to us at info@niteize.com and we will get you taken care of.
Written by a customer while visiting www.niteize.com
Customer Rating
5
Fabulous!
on December 7, 2023
Posted by: Sadiedog
A go to accessory on almost every walk. My doe coloured dog blends into the forest as soon as she steps off the trail. This light allows me to catch a glimpse of her even at a long distance away. Super waterproof, as long as the cover is put on properly. Easy to recharge. When I had problems with recharging, I contacted the company and received excellent customer service.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
1
I want to like these
on December 7, 2023
Posted by: Dogmom
But they don’t last long. We have gone through 4 of these in less
Than 1 year. They last for a few walks and then stop turning on. We have changed the batteries and they won’t stay on. The rechargeable one also stopped working after the first walk. Will have to find another product.
Than 1 year. They last for a few walks and then stop turning on. We have changed the batteries and they won’t stay on. The rechargeable one also stopped working after the first walk. Will have to find another product.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, December 8, 2023
We hate to hear that one of our dog products has stopped working for a dog parent, especially this quickly. The battery operated ones could have failed because of the brand of batteries put into it. If you could reach out to us at info@niteize.com we would be happy to do some troubleshooting, and go through our Worry-Free Guarantee with you.
Written by a customer while visiting www.niteize.com
Customer Rating
3
Love em but they have issues.....
on December 12, 2023
Posted by: Sonnydaug
I have owned many of these little Nite Ize for my dogs as I have purchased them locally in Boulder, CO where they are. These were one of their earliest products and certainly a great idea. My biggest issue besides eating batteries is they shut off, some times the batteries just are missing the connection in the pressure point and other times, my dogs may shake and it shuts them off. I have taken them apart to push the pressure point up more but it does not last. I think the material is too weak to hold the position. I will still buy these but knowing I will have maintenance issues along the way.....
I would recommend this to a friend!
Response from www.niteize.comBy Customer Service, December 13, 2023
Hi Sonny, I would be happy to help trouble shoot some of the issues you've been having as well as help you get some replacement Spotlits through our Worry-Free Guarantee. If you could just email us at info@niteize.com, we will get you taken care of!
Written by a customer while visiting www.niteize.com
Customer Rating
2
Why don’t they work after changing the batteries?
on December 14, 2023
Posted by: Your Mom
Verified Purchase:Yes
Love these lights for my dogs…until the first battery change and then they never work right again.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, December 15, 2023
Hi there, we would be happy to help you troubleshoot this issue, and if we are unable to find a solution we can replace the light with a brand new one through our Worry-Free Guarantee. Please reach out to us at info@niteize.com and we will get you taken care of.
Written by a customer while visiting www.niteize.com
Posted by: Joan
Verified Purchase:Yes
Love this product, but wish it had an option to thread or clip onto collar webbing.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
1
Terrible
on February 17, 2024
Posted by: Dean
We bought our first one and were able to recharge it twice. From that point anytime we tried to charge it, rather than illuminating red, indicating charging, it glowed orange and would only turn on if the charge cord was plugged in. We bought another one thinking the first must have gotten water in it. The second one only worked from the factory charge. I was not even able to charge it one time. Same thing as the first, only works when plugged in and only illuminates orange when plugged in.
This is garbage. I've read the reviews, I do not want another one, please don't offer me another one. Do not offer me the upgrade to the newer model; I've read those reviews as well, and the same problem is indicated with that model in those reviews. Save your time and dupe someone else. I will not be buying your products again. For the amount of money I paid for two of these, I can promise you, I expected more than a few uses out of them. At this point, you know you have a problem yet you continue to sell these? To say the least, that is despicable.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, February 20, 2024
Hi Dean, we are very sorry to hear about the trouble you have had with the Spotlit XLs. We would be happy to talk through some of these issues more and see if we can find a solution that works for you. Just reach out to us at info@niteize.com and we can try our best to get you taken care of.
Written by a customer while visiting www.niteize.com
Posted by: Leon
Verified Purchase:Yes
Great for night time walks. Make sure you get the right charger for them, as you will not get a charging cord or charger.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com