Customer reviews from www.niteize.com
Nite Ize - Polymer Dog Lighted Collar with Rechargable LED - Disc-O Select
Average customer rating
3.9
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
69
4 Stars
18
3 Stars
8
2 Stars
4
1 Star
21
71%of customers recommend this product.
(
70 out of
98)
Customer Reviews for Nite Ize - Polymer Dog Lighted Collar with Rechargable LED - Disc-O Select
Customer Rating
1
Necklace
on December 5, 2023
Posted by: Queen Orser
I bought a disco select necklace for my pooch a week ago. We got to use it twice and it stopped working. We charged it for 2 hours and still didn't work. I returned it and got another one and the same thing. I will be returning this one as well. This was a very poor quality.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, December 5, 2023
We are very sorry to hear that your NiteHowl stopped working on you twice, when it comes to our rechargeable pet products it could be a worn out charger or even the temp outside can effect the run time. If you reach out to us at info@niteize.com, we would be happy to help further troubleshoot this or get you a working replacement through our Worry-Free Guarantee.
Written by a customer while visiting www.niteize.com
Customer Rating
1
Cheap internal parts
on December 7, 2023
Posted by: Doggo
This is my second one. The first one I bought stopped charging after only having it for 1 month. So, I bought a second one thinking the 1st one was just a fluke, but it did the same thing after just 2 uses! Once it stopped charging properly, you have to jimmy the charger to a certain angle for it to charge, just like an old iphone. But they both ultimately stopped charging. Cheap internal parts
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, December 8, 2023
We would love to help you out with the issues you are having with the NiteHowl. If you could just reach out to us at info@niteize.com we would be happy to go through our Worry-Free Guarantee and how to get you a replacement for the faulty NiteHowl.
Written by a customer while visiting www.niteize.com
Posted by: Lindsey F
Verified Purchase:Yes
Helpful for those evening or early morning walks with my pup! Keeps him more visible and he gets excited when he sees it
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
1
Returning
on November 7, 2024
Posted by: FedUp
I thought this was a very cool and fun idea for my dog. However, not including a micro USB is just stupid - I just happened to have one! I see others did not, but what I’m finding most annoying is that I cannot figure out how on earth I am suppose to cut and shorten just a little. I’ve pulled, I’ve tugged, I’ve twisted, nothing. And no instructions on the packaging AND I’ve tried without luck to find any instructions under the “reviews and instructions” tab! I am pretty capable of figuring things out - without instructions, but this is ridiculous. It’s going back!
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, November 11, 2024
We are very sorry to hear about all the trouble you had with this, for getting the tube out of the module it is just pulling it out. Using a little bit of force to pull it out is fine you wont break the tubing. If you need help still or have any other questions please don't hesitate to reach out to us at info@niteize.com
Written by a customer while visiting www.niteize.com
Customer Rating
5
Perfect for Party Pups
on January 8, 2022
Posted by: Bons Bargains
I've been using this collar for two years and bought an additional one for my poodle puppy. I've received multiple compliments and even got some of my friends to buy one for their dogs. I love the bright multi-color glow, it really stands out. The battery life lasts me a couple of walks and I charge it maybe once a week. My dogs have a neck size of 12" so I didn't have to cut the collar to size, it fits them fine looped just as it came. I like it better this way since it gives the collar a cool effect. I use mine for night walks, walking near streets and traffic and when my dog is playing with others. It keeps them visible and has other solid color settings like green, blue, and red so you can have up to four dogs wearing different color codes making each identifiable from a distance. In the winter I use it most when it gets darker earlier. I bring it with us on trips and vacations and lots of people stop to ask where I got it from. I've personally never had an issue of it coming undone and mine still have the port rubber cover in tact. I can barely tell which of my two is the older one, that's how good they hold up. I've seen the other solid color ones before but this one is the best by far it's more versatile and fun. I use a lot of Nite Ize products but this one is by far my favorite. Pair it with the multi-color glow ball if you like playing fetch in the dark. I've tried a few other glowing collars but so far this one has been the brightest and most durable. It deserved a review.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Customer Rating
1
If I could give a zero I would
on December 18, 2020
Posted by: Nicole
Had it for less than 2 months and today will not turned on even after recharging it. Also won't hold charge, just piece of junk, will not recommended.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Alyssa S., Customer Service, March 11, 2021
Greetings Nicole,
Thank you for taking the time to provide us with your feedback. I am very sorry that your experience with our NiteHowl Rechargeable LED Safety Necklace has been negative so far. I would like to make this right by replacing your faulty unit with a brand new one, under our Worry Free Guarantee. I strongly urge you to contact Customer Service at info@niteize.com or at 800.678.6483 8-5 M-F MST so we can discuss this issue with you further, and come to a resolution.
Thank you for taking the time to provide us with your feedback. I am very sorry that your experience with our NiteHowl Rechargeable LED Safety Necklace has been negative so far. I would like to make this right by replacing your faulty unit with a brand new one, under our Worry Free Guarantee. I strongly urge you to contact Customer Service at info@niteize.com or at 800.678.6483 8-5 M-F MST so we can discuss this issue with you further, and come to a resolution.
Written by a customer while visiting www.niteize.com
Customer Rating
1
No charging cable included?
on June 22, 2022
Posted by: JGGG
What kind of charging cable do we need to buy?
Written by a customer while visiting www.niteize.com
Customer Rating
1
Awesome when it worked,
on January 29, 2021
Posted by: Donna
Worked great for the first week, then after its first charge it only lasted for about a minute then died, even after recharging. Rechargeable battery can’t be replaced.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Alyssa, Customer Service, February 17, 2021
Hello Donna,
Thank you for taking the time to provide us with your input. I am very sorry that your NiteHowl failed. I would be happy to replace this for you under our Worry Free Guarantee. Please contact customer service at info@niteize.com or at 800.678.6483 8-5 M-F MST to get this issue resolved.
Thank you for taking the time to provide us with your input. I am very sorry that your NiteHowl failed. I would be happy to replace this for you under our Worry Free Guarantee. Please contact customer service at info@niteize.com or at 800.678.6483 8-5 M-F MST to get this issue resolved.
Written by a customer while visiting www.niteize.com