Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
3,670
4 Stars
505
3 Stars
118
2 Stars
48
1 Star
105
95%of customers recommend this product.
(
3,672 out of
3,884)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Poorly manufactured
on July 16, 2022
Posted by: babgor
Brand new dryer had a broken motor. The replacement dryer had a metal piece sticking out that made holes in out clothes.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, July 22, 2022
We’re sincerely sorry your first dryer had to be replaced and that your second unit has ruined your clothing. This certainly isn’t the expectation we have for you and can imagine the frustration this experience has caused. We see you’ve been working with our consumer relations team and ask that you keep in communication with them as they’re in the best position to help.
If we can assist with anything else, please let us know. We’re always here and happy to help. -Gina@GEA
If we can assist with anything else, please let us know. We’re always here and happy to help. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Dryer
on July 24, 2022
Posted by: xoscar77x
from Winder, GA
We have only been with the product for 3 months, and it has already started to have failures, it lasts to work for 3 minutes and turns off
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 28, 2022
Hi - We are saddened to hear about the difficulty you are having with your new GE Appliances dryer and apologize for your disappointment and inconvenience. If you have not already done so, we recommend checking your exhaust ducting on the back of the dryer for any obstructions or kinks in the duct work. Please also check your wall cap on the outside of your home to ensure it is not obstructed in some manner.
For your reference here is a link to the installation instructions/owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf --
If you continue to have difficulty, please contact GE Appliances service to have your dryer checked during your warranty period. You may schedule a service appointment by calling 1-800-432-2737. We hope this helps. Kind regards - Vikki@GEA
For your reference here is a link to the installation instructions/owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf --
If you continue to have difficulty, please contact GE Appliances service to have your dryer checked during your warranty period. You may schedule a service appointment by calling 1-800-432-2737. We hope this helps. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on July 25, 2022
Posted by: Elvin17
from La Grange, NC
Dryer worked for one day now there’s a humming / buzzing noise and I’m not able to use the dryer. Been waiting for a repair work order for a week now. Extremely Unhappy !!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 3, 2022
Hello there, thank you for reaching out with this feedback. It is very understandable how frustrating it would be to deal with your dryer having these problems so soon in its lifespan, and we are so sorry for the trouble this has caused for you.
We are glad to hear that you have been in contact with our factory service team, and we are confident that they will be able to resolve this issue for you. We appreciate your continued patience, and please know that we are here to assist you in any ways that we can moving forward. -Elliot@GEA
We are glad to hear that you have been in contact with our factory service team, and we are confident that they will be able to resolve this issue for you. We appreciate your continued patience, and please know that we are here to assist you in any ways that we can moving forward. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
easy to follow instructions
on July 30, 2022
Posted by: 3green
from seattle
quality parts, good dryer information regarding types of clothing. great lint catcher
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Blanquita
on August 3, 2022
Posted by: Blanquita 2
from Keller texas
Product is great look preform I Don know yet only time will tell
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dryer
on August 3, 2022
Posted by: Secadora11111
from White Plains NY
It's great. Expensive but worth it. You get what you pay for.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
new equipment as for now excellent
on August 11, 2022
Posted by: Kristin2022
from Houston
I just got them but I really like them because I can also do my heavy stuff its big from the inside and you also have an app to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Worth the purchase
on August 22, 2022
Posted by: House Mouse123
from MS
Love the different settings and would recommend it to anyone ! Love the wifi smart app … lets you know when your clothes are ready.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com