Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,445 Reviews)
Rating breakdown 4,445 reviews
5 Stars
3,669
4 Stars
505
3 Stars
118
2 Stars
48
1 Star
105
95%of customers recommend this product.
(
3,671 out of
3,883)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great dryer
on May 15, 2021
Posted by: Bonnie and george
from Clymer
Really love it never had a front load dryer always a drying rack
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not But
on May 21, 2021
Posted by: Los1234
from Charlotte
My washer’s motor went out within 4 weeks of me purchasing it
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, May 25, 2021
Hello there, we couldn't be more sorry to hear that your washer's motor went out after just four weeks. We can only imagine how disappointing this was considering we'd never expect this for our consumers.
We see you're waiting on parts, so we anticipate you having a working washer very soon
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
We see you're waiting on parts, so we anticipate you having a working washer very soon
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on May 27, 2021
Posted by: Bert74
from Edinburg
The dryer overall is a great quality item. It has a lot of features. The cotton setting is a bit weak. I have to run it a few times because a couple of items tells to stay damp. For that reason I seldom use that setting for my cottons. Other than that i really like the dryer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Sensor not accurate, but best value for size
on June 10, 2021
Posted by: DAP88
from Oregon
My only real complaint so far is that the sensor thinks my clothes are dry before they are, so on the presets I often need to run it a little longer. Timed dry always gets them completely dry, and I found this set to be the best value for high capacity front load pair. Pleased with WiFi capabilities especially after some critical reviews I had read about the app
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on June 23, 2021
Posted by: Sput1968
from Texas
I have not had the dryer even a month and it no longer heats. Absolutely disappointed in how much I paid for it and it not work.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 24, 2021
Hi there,
Thanks for leaving a review. We're terribly sorry to hear about the issues that you've had here with your dryer, we can certainly understand how this would be frustrating and disappointing.
If your dryer is running but not heating, we'd recommend taking a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If this does not help, then we'd recommend taking advantage of your warranty and scheduling an appointment with our service team here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and that this is taken care of soon.
Best wishes,
Michael@GEA
Thanks for leaving a review. We're terribly sorry to hear about the issues that you've had here with your dryer, we can certainly understand how this would be frustrating and disappointing.
If your dryer is running but not heating, we'd recommend taking a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If this does not help, then we'd recommend taking advantage of your warranty and scheduling an appointment with our service team here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and that this is taken care of soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted Two Weeks
on June 23, 2021
Posted by: RC21
from Manorville, NY
Broke within two weeks. Used it a total of 3 times and it shorted out.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 24, 2021
Hi there,
Thanks for your review. We're so sorry to hear that your dryer malfunctioned so soon after you started using it. We can certainly understand how this would be frustrating. We're happy to see that you've taken advantage of your warranty and reached out to service. We're seeing that your service is to be performed by RTV Electronics & Appliances. If you'd like to reach out to them, you can do so by calling (631) 878-2033.
We hope this helps and that this issue is taken care of for you soon.
Best wishes,
Michael@GEA
Thanks for your review. We're so sorry to hear that your dryer malfunctioned so soon after you started using it. We can certainly understand how this would be frustrating. We're happy to see that you've taken advantage of your warranty and reached out to service. We're seeing that your service is to be performed by RTV Electronics & Appliances. If you'd like to reach out to them, you can do so by calling (631) 878-2033.
We hope this helps and that this issue is taken care of for you soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent economic advantages
on September 26, 2021
Posted by: Leigh250
from Paw Paw, WV
So pleased with this dryer. It’s so much more efficient than my old dryer. A regular full load use to take an hour to dry, now it’s done in 36 minutes. The economic savings alone is a reason to purchase this dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREATE MACHINE , FAST AND RELIABLE
on September 26, 2021
Posted by: KAVE44
from TEXAS
THIS IS THE BEST DRIER WE EVER HAD , QUIET , FAST , RELAIBLE AND GOOD LOOKING.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com