Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,661 Reviews)
Rating breakdown 4,661 reviews
5 Stars
3,824
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
121
94%of customers recommend this product.
(
3,801 out of
4,032)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Don't Buy! Horrible product!
on March 12, 2026
Posted by: TTT27
The product last less 4 months before failing! Don't buy this product! The dryer no longer produces heat to dry anything.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, March 13, 2026
We'd like to help out with your dryer not drying. We recommend first checking the ductwork behind the unit for any obstructions or kinks. This can cause improper airflow and drastically reduce the performance of the unit. You can also check that outside wall cap is opening easily. We also suggest checking the lint filter for any build-up of fabric softener residue, this can be cleaned using warm soapy water. You can check out additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com
Customer Rating
4
Good dryer
on March 16, 2026
Posted by: Pamana2
More than adequate dryer. Compared to my prior GE dryer that lasted 15 years this one collects lint more efficiently. The only down side is that the “normal” dry cycle often needs extra minutes added to complete the job.
Written by a customer while visiting geappliances.com
Customer Rating
3
Very nice dryer
on March 16, 2026
Posted by: Shawnna83
from Miller, MO
Love capacity. Preset settings and setting options are spot on. Super quiet operation.only issue is the lint trap filter was made with defects when manufactured. The mesh does not properly fit frame leaving gaps that lint blows through
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Vikki, Cafe_Appliances, March 18, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good dryer but nightmare of a dryer vent
on March 18, 2026
Posted by: Nikkianne217
Dryer vent is horrendous to deal with. Otherwise a good efficient dryer.
Response from geappliances.comBy Joyce, GE_Appliances, March 19, 2026
We are happy to hear you are pleased with your dryer but sorry you had an issue with the vent. We recommend the flexible metal venting if at all possible. You can view the installation instructions starting on page 26. https://products-salsify.geappliances.com/image/upload/s--beuFygvM--/3e527ba7cf625f01cd601c06b2b68805397452dc.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this dryer!
on March 23, 2026
Posted by: TRSI
This dryer dries loads quickly and evenly! Offers many drier options that makes each load perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the WiFi connection
on March 24, 2026
Posted by: Debnana
from Sheridan Arkansas
The dryer works as advertised. I wish the “clothes are dry” notification was louder, but the WiFi connection is great and notifies me when the clothes are dry!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon purchase
on March 25, 2026
Posted by: Juju 60
from Pennsylvania
Shuts off a few seconds after starting and have to keep turning on . Often times have to use time setting
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, March 27, 2026
We want to help you with your washer shutting off during operation. We see that you are working with our Bodewell team regarding your issue, we're confident our service team will provide a resolution, and we recommend continuing working with them directly.
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent
on April 3, 2026
Posted by: AftonV
from ME
Door had scratches all over it, had to order a replacement part. Machine also is not great at detecting moisture. Stops before the clothes are fully dry, so I use the wrinkle setting to fluff.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, April 7, 2026
We'd like to address the issues you've had with the dryer. For the issue with the clothes not getting fully dry, you may want to select the More Dry option, and ensure heavy items are separated from more lightweight items. Additional tips about what to try for a drying issue are available on page 38 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--beuFygvM--/3e527ba7cf625f01cd601c06b2b68805397452dc.pdf.
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. We're confident a technician would be able to assist.
Your feedback regarding the door will be shared with our team. If you have any other questions or issues in the future, we're always glad to offer assistance.
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. We're confident a technician would be able to assist.
Your feedback regarding the door will be shared with our team. If you have any other questions or issues in the future, we're always glad to offer assistance.
Written by a customer while visiting geappliances.com