Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
2
Lint screen hard to clean / chime too quiet
on December 31, 2020
Posted by: Smith52
from Washington State
The lint screen is ridiculous to clean. The chime “Sound” even at the highest of the 3 settings is too quiet. Page 7 of the manual explains that the sensor will leave “some items damp, such as collars or waistbands” (pockets) which then need the “quick dry” cycle. The attached picture shows the lint screen laid out on 18x18 inch tile.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hello Smith52, we will be sure to pass your comments on to our product team so that they can evaluate for future consideration. Your feedback is greatly appreciated and will help us make improvements to our appliances so we would like to thank you for reaching out to us. - Guy@GEA
I have used another brand of washer and dryer for many years so when my dryer quit working I decided to go with GE. I’m so glad I did. This washer and dryer has so many features already programmed in a ton more you can do yourself. I am still learning about it but so far I really like it. Very good brand.
I am replacing a 20 year old dryer so I chose this model with fewer options. I am so pleased with the results. I have not had to "save" anything from over-drying, even my workout clothes!
First the washing machine leaked and they had to bring a new one. Now after 2 months the dryer stopped working. Not good.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 20, 2021
Hi Flyer1971, we're sorry that your washing machine started leaking and that your dryer stopped working. This is certainly not the experience we would expect for any of our customers and we apologize for the inconvenience. We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - We're wishing you the best. - Guy@GEA